Direct links to fixes
8.5.0.0-WS-BPM-IFJR50328
8.5.5.0-WS-BPM-IFJR50328
Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 6 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products
APAR status
Closed as program error.
Error description
When you log on to IBM Process Portal in single sign-on environments, such as SPNEGO, an error message is displayed. The error message reads "The page you requested is not available."
Local fix
Problem summary
The com_ibm_bpm_process_portal_hash cookie is missing. This cookie is created in the login.jsp page only. In single sign-on environments, the login.jsp is not the only point of entry into Process Portal. If a user is already authenticated by an application other than Process Portal, the login.jsp is not presented to the user and, therefore, the com_ibm_bpm_process_portal_hash cookie is not created. This missing cookie causes page navigation to fail.
Problem conclusion
A fix is available for IBM BPM V8.5.0.1 and V8.5.5.0 that ensures the error message is not displayed. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR50328: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR50328, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR50328
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-05-23
Closed date
2014-12-06
Last modified date
2014-12-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R850 PSY
UP
R855 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
14 October 2021