IBM Support

JR50310: Finalization of payments does not deposit full amount of the payment.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In cases where the total amount of an order needs to be adjusted
    to be more than the originally approved amount, and this is to
    be deposited, the Payment Rule Engine can be configured to
    approve and then deposit the new additional amount for the
    order.  In special cases, the amount will be approved, but the
    deposit action will be skipped by the Payment Rule Engine,
    resulting in a payment which is not fully deposited.
    

Local fix

Problem summary

  • USERS AFFECTED:
    Users who are creating payments which exceed the originally
    approved amounts, and then approving and depositing the new
    amount during finalization.
    
    PROBLEM ABSTRACT:
    Finalization of payments does not deposit full amount of the
    payment
    
    BUSINESS IMPACT:
    Payments may not be fully deposited
    
    RECOMMENDATION:
    

Problem conclusion

  • The Rule Engine code was updated to correctly calculate deposit
    amounts, which should trigger the final deposit action.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR50310

  • Reported component name

    WC BUS DEV ED W

  • Reported component ID

    5724I3900

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-22

  • Closed date

    2014-08-06

  • Last modified date

    2014-11-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS DEV ED W

  • Fixed component ID

    5724I3900

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYT2H","label":"WebSphere Commerce Developer Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021