IBM Support

JR50175: In a PureScale environment, the Fileloader utility hangs with a hung database transaction error.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The Fileloader utility fails with hung database transaction
    because it is unable to handle the transition of the database
    connection from one node or member to another.
    

Local fix

Problem summary

  • USERS AFFECTED:
    PureScale users who run the Fileloader utility
    PROBLEM ABSTRACT:
    In a PureScale environment, the Fileloader
    utility hangs with a hung database transaction error.
    
    BUSINESS
    IMPACT:
    User will be unable to load managed files into a
    WebSphere Commerce database thus delaying propagation to the EAR
    

Problem conclusion

  • When using a purescale environment, more properties need to be
    specified for the database connection to allow for better use of
    the purescale architecture.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR50175

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-09

  • Closed date

    2014-11-25

  • Last modified date

    2014-11-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021