IBM Support

JR49999: The Admin Console UI shows incorrect status of registries (after refresh all).

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APAR status

  • Closed as program error.

Error description

  • In the Admin Console, when listing registries, the status
    displays unexpected states such as "updating". Hitting the
    "refresh" button does not help.
    
     Querying the SCHBRDCST table shows the refresh jobs actually
    finished successfully:
     SELECT JOBSTATE  FROM SCHBRDCST WHERE JOBREFNUM = ( SELECT
    MAX(SCCJOBREFNUM) FROM SCHCONFIG WHERE
    SCCPATHINFO='RefreshLocalRegistry')
    
     If the status of the job in the table is different than the one
    displayed in the UI, the UI is showing incorrect states.
    

Local fix

  • Delete old records for the 'RefreshLocalRegistry' job:
    
     DELETE FROM SCHACTIVE where SCSJOBNBR in (select SCCJOBREFNUM
    from SCHCONFIG where SCCPATHINFO = 'RefreshLocalRegistry')
     DELETE FROM SCHBRDCST where JOBREFNUM in (select SCCJOBREFNUM
    from SCHCONFIG where SCCPATHINFO = 'RefreshLocalRegistry')
     DELETE FROM SCHCONFIG where SCCPATHINFO =
    'RefreshLocalRegistry'
    
     Then in the Admin Console try refreshing the registries again
    (click "update all" and then "refresh")
    

Problem summary

  • USERS AFFECTED:
     Administrators viewing the status of the registries in Admin
    Console
    
     PROBLEM ABSTRACT:
     The Admin Console UI shows incorrect status of registries
    (after refresh all).
    
     BUSINESS IMPACT:
     Admin Console UI does not reflect the actual status of the most
    recent refresh
    
     RECOMMENDATION:
    

Problem conclusion

  • The code was updated to correctly reflect the actual state of
    the jobs in the Administration Console
     -------------------------------------------------------------
     The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
     http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR49999

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    YesSpecatt / Pervasive

  • Submitted date

    2014-04-16

  • Closed date

    2014-07-09

  • Last modified date

    2014-07-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021