Direct links to fixes
APAR status
Closed as program error.
Error description
In the Admin Console, when listing registries, the status displays unexpected states such as "updating". Hitting the "refresh" button does not help. Querying the SCHBRDCST table shows the refresh jobs actually finished successfully: SELECT JOBSTATE FROM SCHBRDCST WHERE JOBREFNUM = ( SELECT MAX(SCCJOBREFNUM) FROM SCHCONFIG WHERE SCCPATHINFO='RefreshLocalRegistry') If the status of the job in the table is different than the one displayed in the UI, the UI is showing incorrect states.
Local fix
Delete old records for the 'RefreshLocalRegistry' job: DELETE FROM SCHACTIVE where SCSJOBNBR in (select SCCJOBREFNUM from SCHCONFIG where SCCPATHINFO = 'RefreshLocalRegistry') DELETE FROM SCHBRDCST where JOBREFNUM in (select SCCJOBREFNUM from SCHCONFIG where SCCPATHINFO = 'RefreshLocalRegistry') DELETE FROM SCHCONFIG where SCCPATHINFO = 'RefreshLocalRegistry' Then in the Admin Console try refreshing the registries again (click "update all" and then "refresh")
Problem summary
USERS AFFECTED: Administrators viewing the status of the registries in Admin Console PROBLEM ABSTRACT: The Admin Console UI shows incorrect status of registries (after refresh all). BUSINESS IMPACT: Admin Console UI does not reflect the actual status of the most recent refresh RECOMMENDATION:
Problem conclusion
The code was updated to correctly reflect the actual state of the jobs in the Administration Console ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR49999
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / Pervasive
Submitted date
2014-04-16
Closed date
2014-07-09
Last modified date
2014-07-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021