IBM Support

JR49935: FOR TASK SEARCH IN PROCESS PORTAL, NEED TO IMPROVE MEMORY CLEANUP AND ENHANCE TRACING

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When you perform a task search in IBM Process Portal by entering
    search terms in the search box in the My Tasks or Saved
    Searches tab, memory objects that are created during the search
    might not be freed from memory when the search is complete. As a
     result, issues might occur, such as open file handles in the
    search index directory on the file system where the search index
     is located.
    
    Improvements to the memory handling and are needed, as are
    improvements to the tracing of task retrieval to better
    facilitate the diagnosis of issues that might occur.
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • As task indexing files are opened by the task search retrieval
    function, tracking open file handles is incorrect, which might
    result in the inability to close some file handles when a task
    is retrieved.
    

Problem conclusion

  • A fix is available for IBM BPM V8.0.1.1 and V8.0.1.2 that
    corrects how open file handles are tracked when tasks are
    retrieved and enhances the trace capabilities. As a result, you
    receive better information that you can use for problem
    determination in the event of a failure. The errors are written
    to the system log files.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR49935:
    
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR49935, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR49935

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-09

  • Closed date

    2014-06-18

  • Last modified date

    2014-06-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R801 PSY

       UP

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Document Information

Modified date:
17 October 2021