JR49928: PROCESS CENTER AND PROCESS SERVER DATABASES MIGHT CONTAIN ORPHAN PARTICIPANT GROUPS, USER GROUPS, AND DYNAMIC GROUPS

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• The IBM Process Center and IBM Process Server databases
  sometimes contain orphaned group information, which could lead
  to several problems. If you query all groups of a user, old,
  already-deleted groups might be returned. In the Process Admin
  Console, participant groups might not be displayed. Furthermore,
  you might get the following error when you use the
  getAllTeams()/getAllParticipantGroups() JavaScript API:
  
  java.lang.NullPointerException
  at com.lombardisoftware.client.persistence.common.
    factorydelegate.VersionedFactoryDelegate.findByPrimaryKey
    (VersionedFactoryDelegate.java:69)
  at com.lombardisoftware.client.persistence.common.
    AbstractVersionedPOFactory.findByPrimaryKey
    (AbstractVersionedPOFactory.java:123)
  at com.lombardisoftware.client.persistence.common.
    AbstractVersionedPOFactory.findByPrimaryKey
    (AbstractVersionedPOFactory.java:111)
  at com.lombardisoftware.core.script.js.objects.TeamScriptable.
    <init>(TeamScriptable.java:106)
  at com.lombardisoftware.core.script.js.OrgScriptable.
    jsFunction_getAllTeams(OrgScriptable.java:573)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke
    (NativeMethodAccessorImpl.java:60)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke
    (DelegatingMethodAccessorImpl.java:37)
  at java.lang.reflect.Method.invoke(Method.java:611)
  at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:161)
  ... 80 more
  
  The following group types might cause this issue:
  - Dynamic groups
  - Participant groups
  - User groups
  This error occurs if the BPMSnapshotCleanup or the
  BPMDeleteSnapshot commands were used without interim fixes
  JR49606 and JR48877 installed.
  

Local fix

Problem summary

• Before JR49606 and JR48877, the BPMCleanupSnapshot and the
  BPMDeleteSnapshot commands did not delete all the group-related
  information from the IBM BPM database.
  

Problem conclusion

• A fix is available for IBM BPM 7.5.1.2, IBM BPM 8.0.1.0, IBM BPM
  8.0.1.1, IBM BPM 8.0.1.2, IBM BPM 8.5.0.0, and IBM BPM 8.5.0.1
  that deletes the information that pertains to orphaned groups
  when the server starts.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR49928:
  
  1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
  
  2. Select APAR or SPR, enter JR49928, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  
  In addition to this interim fix, install the other interim fixes
  that are required for the BPMDeleteSnapshot and
  BPMSnapshotCleanup commands, which are listed in "Issues with
  BPMDeleteSnapshot and BPMSnapshotCleanup commands in IBM
  Business Process Manager (BPM)"
  (http://www.ibm.com/support/docview.wss?uid=swg21669992).
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R751 PSY

     UP

• R801 PSY

     UP

• R850 PSY

     UP