Fixes are available
APAR status
Closed as program error.
Error description
The IBM Process Center and IBM Process Server databases sometimes contain orphaned group information, which could lead to several problems. If you query all groups of a user, old, already-deleted groups might be returned. In the Process Admin Console, participant groups might not be displayed. Furthermore, you might get the following error when you use the getAllTeams()/getAllParticipantGroups() JavaScript API: java.lang.NullPointerException at com.lombardisoftware.client.persistence.common. factorydelegate.VersionedFactoryDelegate.findByPrimaryKey (VersionedFactoryDelegate.java:69) at com.lombardisoftware.client.persistence.common. AbstractVersionedPOFactory.findByPrimaryKey (AbstractVersionedPOFactory.java:123) at com.lombardisoftware.client.persistence.common. AbstractVersionedPOFactory.findByPrimaryKey (AbstractVersionedPOFactory.java:111) at com.lombardisoftware.core.script.js.objects.TeamScriptable. <init>(TeamScriptable.java:106) at com.lombardisoftware.core.script.js.OrgScriptable. jsFunction_getAllTeams(OrgScriptable.java:573) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke (NativeMethodAccessorImpl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke (DelegatingMethodAccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:161) ... 80 more The following group types might cause this issue: - Dynamic groups - Participant groups - User groups This error occurs if the BPMSnapshotCleanup or the BPMDeleteSnapshot commands were used without interim fixes JR49606 and JR48877 installed.
Local fix
Problem summary
Before JR49606 and JR48877, the BPMCleanupSnapshot and the BPMDeleteSnapshot commands did not delete all the group-related information from the IBM BPM database.
Problem conclusion
A fix is available for IBM BPM 7.5.1.2, IBM BPM 8.0.1.0, IBM BPM 8.0.1.1, IBM BPM 8.0.1.2, IBM BPM 8.5.0.0, and IBM BPM 8.5.0.1 that deletes the information that pertains to orphaned groups when the server starts. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR49928: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR49928, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix. In addition to this interim fix, install the other interim fixes that are required for the BPMDeleteSnapshot and BPMSnapshotCleanup commands, which are listed in "Issues with BPMDeleteSnapshot and BPMSnapshotCleanup commands in IBM Business Process Manager (BPM)" (http://www.ibm.com/support/docview.wss?uid=swg21669992).
Temporary fix
Comments
APAR Information
APAR number
JR49928
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
751
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-04-09
Closed date
2014-04-29
Last modified date
2014-04-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R751 PSY
UP
R801 PSY
UP
R850 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
17 October 2021