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JR49864: LAUNCHING A TASK IN PROCESS PORTAL MAY DISPLAY COACHES FOR TWO TASKS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In IBM Process Portal, when you open a task to work on it, you
    might see two coaches: one for a task you previously worked on,
    followed by another coach for the current task.  This issue can
    occur if you have not completed a task that you previously
    worked on during the same Process Portal session.
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • The task completion user interface, which displays coaches, has
    a timing window in which objects that are related to displaying
    one coach are cleaned up. This cleanup might not be completed
    before you start the next coach, which causes both coaches to be
     displayed in the user interface when the second coach is
    launched.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.0.0 that closes the timing
    window, which prevents previously displayed coaches from being
    displayed again.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR49864:
    
     1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
     2. Select APAR or SPR, enter JR49864, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR49864

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-03

  • Closed date

    2014-06-13

  • Last modified date

    2014-06-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R850 PSY

       UP

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Document Information

Modified date:
13 June 2014