A fix is available
APAR status
Closed as program error.
Error description
In IBM Process Portal, when you open a task to work on it, you might see two coaches: one for a task you previously worked on, followed by another coach for the current task. This issue can occur if you have not completed a task that you previously worked on during the same Process Portal session. PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Problem summary
The task completion user interface, which displays coaches, has a timing window in which objects that are related to displaying one coach are cleaned up. This cleanup might not be completed before you start the next coach, which causes both coaches to be displayed in the user interface when the second coach is launched.
Problem conclusion
A fix is available for IBM BPM V8.5.0.0 that closes the timing window, which prevents previously displayed coaches from being displayed again. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR49864: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR49864, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR49864
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-04-03
Closed date
2014-06-13
Last modified date
2014-06-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R850 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 October 2021