JR49854: End time for Performance Data Warehouse tasks is not set in the database when an instance is terminated

7.5.1.2-WS-BPM-IFJR49854
Version 8.5 Refresh Pack 6 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• The end time of Performance Data Warehouse tasks is not set in
  the database when an instance is terminated. Entries are left
  blank so that tasks still seem active.
  .
  The issue is that when the process instance is terminated using
  the web console or using the API:
  
  tw.system.findProcessInstanceByID(<processId>).abort();
  
  The process instance state goes to "Terminated" and no
  information is recorded in the END_TIME in the View "TASKS" in
  the Performance DataWarehouse database.
  
  
  There are workarounds like using the Process Server database for
  checking the process state but then you can not clean up
  completed instances from the process server database with the
  corresponding issues that this implies.
  
  PRODUCTS AFFECTED:
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• The end time of Performance Data Warehouse tasks is not set in
  the database when an instance is terminated. This issue occurs
  because a call is not made to log the tracking data when an
  instance is terminated.
  

Problem conclusion

• A fix for IBM BPM V7.5.1.1 and V8.0.1.1 is available that
  updates the tracking data when an instance is terminated.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR49854:
  
    1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR49854, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R751 PSY

     UP

• R801 PSY

     UP