IBM Support

JR49730: SOMETIMES NEW EXPOSED SERVICES ARE NOT AVAILABLE FOR A FEW HOURS

Direct links to fixes

8.0.1.3-WS-BPM-IFJR49730
8.5.5.0-WS-BPM-IFJR49730
Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 6 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After you expose a new service as a URL, the newly exposed
service is not immediately available when called through a web
browser. You receive an error in the web browser and the
following information is written to the SystemOut.log
file:         

CWLLG0062E: An unexpected exception occurred in a servlet
doGet() method.
Error:com.lombardisoftware.core.TeamWorksException: You are not
allowed to execute this item for one of the following reasons:
1. The service is not exposed.
2. The snapshot is not active.
3. You do not have permission to run the service.

Local fix

  • N/A

Problem summary

  • After you expose a new service,  the called service is not
available in a web browser for a few hours. You see an error in
your web browser instead of the service.

Problem conclusion

  • A fix is available for IBM BPM V8.5.0.1.  After the fix is
applied, the time zone settings will not delay the availability
of the exposed service.

On Fix Central (http://www.ibm.com/support/fixcentral), search
for JR49730:

1. Select the product group, product, installed version,
  and platform, and click Continue.

2. Select APAR or SPR, enter JR49730, and click Continue.

When you download fix packages, ensure that you also download
the readme file for each fix. Review each readme file for
additional installation instructions and information about the
fix.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR49730
    • 

  • Reported component name
    BPM STANDARD
    • 

  • Reported component ID
    5725C9500
    • 

  • Reported release
    850
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2014-03-24
    • 

  • Closed date
    2014-05-28
    • 

  • Last modified date
    2014-05-28
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM STANDARD
    • 

  • Fixed component ID
    5725C9500
    • 



Applicable component levels


    

  • R850  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            12 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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