Fixes are available
APAR status
Closed as program error.
Error description
When using /teamworks/ExecuteServiceByName without specifying snapshot parameter fails in Process Server environment. Snapshot name is 'null' not found in <toolkit> error is seen.
Local fix
N/A
Problem summary
The issue occurs because a Process Server environment, unlike a Process Center environment, does not have the concept of a default toolkit snapshot. In a Process Server environment, the flag that indicates whether the toolkit snapshot is default or not is not set when it is deployed. Consequently, if the snapshot=<snapshot_name> parameter is not provided, then no snapshot will be found. The following error can be seen in the SystemOut.log file: ?CWLLG0062E: com.lombardisoftware.core.TeamWorksException:Snapshot name is 'null' not found in <toolkit>
Problem conclusion
A fix is available for IBM BPM 8.0.1.0 and 8.0.1.2 that the proper toolkit snapshot is now looked up when executing a service using the /teamworks/executeServiceByName URI in the Process Server environment. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR49701: 1.Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2.Select APAR or SPR, enter JR49701, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR49701
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-03-23
Closed date
2014-05-07
Last modified date
2014-11-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R801 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
12 October 2021