IBM Support

JR49660: NAVIGATING TO .../TEAMWORKS/LOGIN.JSP THROWS ERROR IN IE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Navigating to .../teamworks/login.jsp directly or indirectly
    causes
    Internet Explorer to throw the following error message:
    
    "Error loading locale specific text."
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

  • Use Firefox or Chrome
    

Problem summary

  • The .../teamworks/login.jsp file calls a Dojo function to
    retrieve localizations of displayable text.  An extraneous
    trailing comma in each of the language-specific resource files
    that contain the localizations causes an exception that displays
     the error message. This issue occurs only in Internet Explorer,
     not with other browsers.
    

Problem conclusion

  • A fix for IBM BPM V8.5.0.0 is available that removes the
    extraneous commas from the resource files.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR49660:
    
     1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
     2. Select APAR or SPR, enter JR49660, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR49660

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-17

  • Closed date

    2014-05-15

  • Last modified date

    2014-05-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R850 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
15 May 2014