IBM Support

JR49643: CMVC 234733 - ServiceLogger does not always trace the exit of Web requests.

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APAR status

  • Closed as program error.

Error description

  • With ServiceLogger enabled, you notice the Web exit calls are
not logged. The ServiceLogger is enabled with the following
string:
com.ibm.commerce.foundation.logging.ServiceLogger={fine,finer,fi
nest}

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce V7.0 Fix Pack 5 users who enable
ServiceLogger tracing

PROBLEM ABSTRACT:
ServiceLogger does not always trace the exit of Web requests.

BUSINESS IMPACT:
Affects ability to troubleshoot

    



Problem conclusion


    

  • The ServiceLogger code has been updated to ensure all Web
requests are logged correctly
-------------------------------------------------------------
The latest available maintenance information can be obtained
from the Recommended Fixes for WebSphere Commerce technote:
http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR49643
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-03-17
    • 

  • Closed date
    2014-10-08
    • 

  • Last modified date
    2014-10-08
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            08 October 2014
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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