IBM Support

JR49509: TASK SEARCH INDEXING RUNS CONTINUOUSLY WITHOUT EXPLANATION, CAUSING HIGH VOLUME OF DATABASE QUERIES

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If you encounter a problem while you are indexing tasks for a
    full text search, you might see many queries repeated in the
    database. For example, you might see
    
    SELECT t.task_id, t.user_id, t.group_id, t.subject,
    t.bpd_instance_id,
    t.status, t.snapshot_id, i.instance_name,
    i.cached_bpd_version_id
    FROM lsw_task t, lsw_bpd_instance i
    WHERE t.bpd_instance_id = i.bpd_instance_id
    AND t.task_id = ?
    WITH ur
    
    You also might not get as many results from task searches in IBM
    Process Portal as you expect. The cause of this issue is not
    obvious from the log files.
    
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • When an error occurs while you are indexing the tasks for a full
    text search, the exception may not be caught, which causes the
    indexing process to continuously retry and many database queries
    to return.
    

Problem conclusion

  • A fix is available for IBM BPM V8.0.1.1, V8.0.1.2, and V8.5.0.1
    that extends the error handling of the task search indexing
    process and enhances the trace capabilities. As a result, you
    receive better information that you can use for problem
    determination in the event of a failure. The errors are written
    to the system log files, and a maximum of three attempts occur.
    After the three attempts, you must correct the underlying error
    and restart the server before resuming the indexing process.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR49509:
    
     1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
      2. Select APAR or SPR, enter JR49509, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR49509

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-28

  • Closed date

    2014-05-02

  • Last modified date

    2014-12-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R801 PSY

       UP

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Document Information

Modified date:
20 December 2014