IBM Support

JR49503: TASK SEARCHES FROM PROCESS PORTAL ARE NOT RETURNING AS MANY TASKS AS EXPECTED ON ORACLE

Fixes are available

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

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APAR status

  • Closed as program error.

Error description

  • With Oracle as the database, when there are many IBM Business
Process Manager transactions in a short amount of time, or many
transactions that occur when a WebSphere cluster node is
offline, some of the tasks may not get indexed for full text
search.  As a result, you may not be able to find some of the
tasks when performing searches from Process Portal.

Local fix

  • 



Problem summary


    

  • Incorrect batch sizing in the task search indexing process
caused some tasks not to be indexed. This problem is specific to
IBM BPM in the Oracle environment. Other databases were not
impacted.

    



Problem conclusion


    

  • A fix is available for IBM BPM V8.0.1.1, V8.0.1.2, and V8.5.0.1
that corrects the batch sizing during the task index process in
the Oracle environment.

On Fix Central (http://www.ibm.com/support/fixcentral), search
for JR49509 (this fix also contains the fix for JR49503):

 1. Select IBM Business Process Manager with your edition from
the product selector, the installed version to the fix pack
level, and your platform, and then click Continue.
 2. Select APAR or SPR, enter JR49509, and click Continue.

When you download fix packages, ensure that you also download
the readme file for each fix. Review each readme file for
additional installation instructions and information about the
fix.

    



Temporary fix


    

  • Not applicable

    



Comments


    

  • 



APAR Information




    

  • APAR number
    JR49503
    • 

  • Reported component name
    BPM ADVANCED
    • 

  • Reported component ID
    5725C9400
    • 

  • Reported release
    801
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-03-04
    • 

  • Closed date
    2015-02-17
    • 

  • Last modified date
    2015-02-17
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM ADVANCED
    • 

  • Fixed component ID
    5725C9400
    • 



Applicable component levels


    

  • R801  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            12 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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