IBM Support

JR49376: THE TEAMWORKS LOGIN PAGE DOES NOT LOAD CORRECTLY AFTER UPGRADING TO IBM BPM 8.0.1.2

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APAR status

  • Closed as program error.

Error description

  • After you upgrade to IBM BPM V8.0.1.2, the /teamworks/login.jsp
    does not render correctly in a BPM deployment environment that
    consists of multiple clusters.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM Business Process Manager (BPM)          *
    *                  V8.0.1.2 Advanced,Standard, and Express     *
    ****************************************************************
    * PROBLEM DESCRIPTION: The /teamworks/login.jsp does not       *
    *                      render correctly after you upgrade to   *
    *                      IBM BPM 8.0.1.2, because the resource   *
    *                      URIs contain the string  'null', the    *
    *                      following example is of an incorrect    *
    *                      URI for the login_logo.png image and    *
    *                      the correct form of the URI for the     *
    *                      same resource:                          *
    *                      The incorrect location is               *
    *                      teamworks/null/contenthandler/mm/dav/fi *
    *                      lestore/login/bspace/images/login_logo. *
    *                      png                                     *
    *                      The correct location is                 *
    *                      /mum/contenthandler/mm/dav/filestore/lo *
    *                      gin/bspace/images/login_logo.png        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    After you upgrade to IBM BPM V8.0.1.2, the
    /teamworks/login.jsp does not render correctly.
    

Problem conclusion

  • A fix for IBM BPM V8.0.1.2 is available so that
    /teamworks/login.jsp works correctly.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR49376:
    
    1. Select the product group, product, installed version, and
    platform, and click Continue.
    2. Select APAR or SPR, enter JR49376, and click Continue.
    
    When downloading fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    
    After you apply the fix, restart the Deployment Manager.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR49376

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-14

  • Closed date

    2014-02-25

  • Last modified date

    2014-03-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
10 March 2014