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JR49363: PROCESS INSPECTOR BLANK SCREEN WHEN PROCESS HAS AN EMPTY DUE DATE

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APAR status

  • Closed as program error.

Error description

  • When a process is set to have a null due date (via JS), a
    Javascript exception occurs on client side when querying
    with Process Inspector.  The null due date causes the page to
    not render and display nothing due to the exception on browser
    side.
    
    
    Also, after applying JR51636 various regression may be found
    with Process Inspector including the JR50241 issue coming back
    on certain browsers.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM Business Process Manager (BPM)          *
    *                  V8.0.1.2 Advanced, Standard, and Express    *
    ****************************************************************
    * PROBLEM DESCRIPTION: Process Inspector in the Process        *
    *                      Admin Console shows a blank page when   *
    *                      the due date is not set for a process.  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When you query for process instances using Process Inspector
    in the Process Admin Console, if the due date for one of the
    instances is not set you see a blank page. By default, the due
    date is set.
    

Problem conclusion

  • A fix is available for IBM BPM V8.0.1.2 that checks whether
    due date is set. If it is not set, the string that represents
    the date is set to  ¢â‚¬ “Date not specified ¢â‚¬  ½. Therefore,
    query for  process instances in Process Inspector and the due
    date of a process instance is not set, you will see  ¢â‚¬ “Date
    specified ¢â‚¬  ½ next to the word  ¢â‚¬ “due ¢â‚¬  ½ where the
    would otherwise be displayed.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR49363:
    1. Select the product group, product, installed version, and
    platform, and click Continue.
    2. Select APAR or SPR, enter JR49393, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR49363

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-17

  • Closed date

    2014-04-22

  • Last modified date

    2015-04-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP

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Document Information

Modified date:
21 April 2015