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JR49327: DEFAULT GOVERNANCE SNAPSHOT ID IS STILL POINTING TO V8500 IN V8501.

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APAR status

  • Closed as program error.

Error description

  • After an installation of V8.5.0.0 with an immediate upgrade to
    V8.5.0.1, a process application  deployment fails, with the
    following exception:
    
    CWLLG2229E: An exception occurred in an EJB call.  Error:
    com.lombardisoftware.client.delegate.BusinessDelegateException:
    Snapshot.9b0bdb20-6dd1-4357-945a-4cdf0cbd021e
    
    
    com.lombardisoftware.client.delegate.BusinessDelegateException:
    com.lombardisoftware.client.delegate.BusinessDelegateException:
    
    
    This issue also affects creation of process application
    snapshots.  When a user tries to create a snapshot, the
    default snapshot creation governance process is not found,
    resulting in an error dialog box containing the following
    information:
     ᄁ¬ツᆲ モcom.lombardisoftware.client.delegate.BusinessDelegateExce
     Snapshot.9b0bdb20-6dd1-4357-945a-4cdf0cbd021 ᄁ¬ツᆲ  .
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM BPM Advanced, Standard, and Express     *
    ****************************************************************
    * PROBLEM DESCRIPTION: Process application snapshot creation   *
    *                      and deployment fails following an       *
    *                      installation of v8.5.0.0 with an        *
    *                      immediate upgrade to V8.5.0.1.          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    On IBM BPM V8501, the default governance snapshot  ID is
    pointing to the 8.5.0 snapshot, but the 8.5.0 snapshot is
    missing.  This occurs only if V8.5.0.0 and V8.5.0.1 are
    installed together through a scripted silent install or a
    custom
    install using IBM Installation Manager,
    and the user does not perform V8.5.0.0 configuration using
    either BPMConfig or the database configuration command
    (bootstrapProcessServerData) before installing V8.5.0.1. The
    result is that the 8.5.0 governance toolkit snapshot is not
    installed, but the default governance snapshot ID points to it.
    If the user  has not overridden the default installation
    governance process, then a process application deployment
    failure occurs. If the customer has not overridden the default
    snapshot creation governance process, then a snapshot creation
    error dialog will appear.
    

Problem conclusion

  • The issue is resolved by applying a fix, before doing the
    install, that will cause a governance toolkit snapshot ID to be
    generated for the 8.5.0.1 value rather than the 8.5.0 value.
    The fix can also be applied afterwards if an 8.5.0.1 update has
    already been done before the fix was available.
    
    
    FIX AVAILABILITY:
    
    This fix is available at Fix Central
    (http://www.ibm.com/support/fixcentral).  To get the fix, search
    at that location for JR49327.  Then do the following steps:
    1. Select the product group, product, installed version, and
    platform, and click Continue.
    2. Select APAR or SPR, enter JR49327, and click Continue.
    
    When downloading fix packages, ensure that you also download the
    readme file for each fix. Review each readme file for additional
    installation instructions and information about the fix.
    

Temporary fix

  • Yes, but IBM does not  recommend that users manually edit the
    database. The workaround is to manually update the
    BPM_GOVERNANCE_EVENT table to refer to the 8.5.0.1 snapshot id:
    5c679113-27ac-4bb8-bc83-36a0909c38e6.
    

Comments

APAR Information

  • APAR number

    JR49327

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-11

  • Closed date

    2014-03-05

  • Last modified date

    2014-03-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
05 March 2014