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JR49287: WHEN TASK IS ASSIGNED TO OWNER OTHER THAN ORIGINAL, STREAM TAB ENTRIES FOR TASK CLAIMED / STARTED ARE UNCLEAR

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APAR status

  • Closed as fixed if next.

Error description

  • In Process Portal, selecting the View Instance action from the
    dropdown menu for a task in Work > My Tasks populates the
    Stream tab on the right pane with details about the
    activity on the process instance, such as when a task was
    created, claimed, or completed, and the comments that have
    been posted about the instance or the tasks that belong to it.
    
    For example:
    
    Step: Approve or reject job requisition has been assigned to
    GeneralManagers January 30, 2014 11:25 AM
    
    GeneralManagers started the Step: Approve or reject job
    requisition task.  January 30, 2014 11:41 AM
    
    When a task is claimed by or work is started by another user,
    the task claimed and task started entries (similar to those
    above) for that task should be updated to reflect the current
    user and the time at which the task was claimed or started.
    Instead, however, only the user is updated but not the
    timestamp.  Based on the above example, if a user named "Dave"
    claims the "Step: Approve or reject job requisition" task, the
    first entry in the above example would change to the
    following, the next time the Stream tab is viewed for the
    process instance:
    
    Step: Approve or reject job requisition has been assigned to
    Dave January 30, 2014 11:25 AM
    
    Note that the Stream tab is not intended to reflect a complete
    history of the activity for the process instance.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
    *                  BPM Advanced.                               *
    ****************************************************************
    * PROBLEM DESCRIPTION: In Process Portal, the Stream tab       *
    *                      entries for task claimed and task       *
    *                      started become unclear after a task     *
    *                      is reassigned to an owner other than    *
    *                      the original.                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The text in the Stream tab entries for task claimed and task
    started need to be revised to make it clear that the timestamp
    is for the original action (first time claimed or started), and
    who the current owner is (not necessarily the owner who
    claimed or started the task the first time).
    This issue will be addressed in future maintenance releases on
    the Business Process Manager Version 8.0.1 and Version 8.5.0
    streams.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    JR49287

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-05

  • Closed date

    2014-02-20

  • Last modified date

    2014-02-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
20 February 2014