Fixes are available
APAR status
Closed as fixed if next.
Error description
In Process Portal, selecting the View Instance action from the dropdown menu for a task in Work > My Tasks populates the Stream tab on the right pane with details about the activity on the process instance, such as when a task was created, claimed, or completed, and the comments that have been posted about the instance or the tasks that belong to it. For example: Step: Approve or reject job requisition has been assigned to GeneralManagers January 30, 2014 11:25 AM GeneralManagers started the Step: Approve or reject job requisition task. January 30, 2014 11:41 AM When a task is claimed by or work is started by another user, the task claimed and task started entries (similar to those above) for that task should be updated to reflect the current user and the time at which the task was claimed or started. Instead, however, only the user is updated but not the timestamp. Based on the above example, if a user named "Dave" claims the "Step: Approve or reject job requisition" task, the first entry in the above example would change to the following, the next time the Stream tab is viewed for the process instance: Step: Approve or reject job requisition has been assigned to Dave January 30, 2014 11:25 AM Note that the Stream tab is not intended to reflect a complete history of the activity for the process instance.
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard, and * * BPM Advanced. * **************************************************************** * PROBLEM DESCRIPTION: In Process Portal, the Stream tab * * entries for task claimed and task * * started become unclear after a task * * is reassigned to an owner other than * * the original. * **************************************************************** * RECOMMENDATION: * **************************************************************** The text in the Stream tab entries for task claimed and task started need to be revised to make it clear that the timestamp is for the original action (first time claimed or started), and who the current owner is (not necessarily the owner who claimed or started the task the first time). This issue will be addressed in future maintenance releases on the Business Process Manager Version 8.0.1 and Version 8.5.0 streams.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
JR49287
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-02-05
Closed date
2014-02-20
Last modified date
2014-02-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R800 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1"}]
Document Information
Modified date:
07 October 2021