JR49176: IN PROCESS PORTAL, CANNOT LAUNCH A TASK FROM TASK LIST IN MY PERFORMANCE DASHBOARD

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• In the My Performance dashboard of Process Portal, the task
  list includes a Run column; the column is populated with a
  green triangle icon if the task can be launched by the user
  viewing the dashboard.  Clicking on the icon, however,
  redirects the user to the Work > My Tasks page, instead of
  launching the task (its coach), and the user has to then click
  on the task in My Tasks to launch it.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Advanced, BPM Standard, and    *
  *                  BPM Express.                                *
  ****************************************************************
  * PROBLEM DESCRIPTION: In the My Performance dashboard of      *
  *                      Process Portal, clicking the green      *
  *                      triangle icon in the Run column in      *
  *                      the task list redirects the user to     *
  *                      the Work > My Tasks page instead of     *
  *                      launching the task.                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Code in the My Performance dashboard and in the My Tasks page
  responsible for coordinating the launching of tasks with the
  clicking of the Run button in My Performance was not properly
  handling the events associated with button clicks.
  

Problem conclusion

• The code was modified to ensure that the right events are sent
  by the Run button and properly handled by the My Tasks page,
  to allow the task to be properly launched.
  
  An interim fix for Business Process Manager Version 8.0.1.2 has
  been published to Fix Central.  Please refer to the separate
  file that is automatically downloaded with the interim fix
  for prerequisite information and installation/uninstallation
  instructions.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R800 PSY

     UP