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JR49176: IN PROCESS PORTAL, CANNOT LAUNCH A TASK FROM TASK LIST IN MY PERFORMANCE DASHBOARD

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APAR status

  • Closed as program error.

Error description

  • In the My Performance dashboard of Process Portal, the task
    list includes a Run column; the column is populated with a
    green triangle icon if the task can be launched by the user
    viewing the dashboard.  Clicking on the icon, however,
    redirects the user to the Work > My Tasks page, instead of
    launching the task (its coach), and the user has to then click
    on the task in My Tasks to launch it.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Advanced, BPM Standard, and    *
    *                  BPM Express.                                *
    ****************************************************************
    * PROBLEM DESCRIPTION: In the My Performance dashboard of      *
    *                      Process Portal, clicking the green      *
    *                      triangle icon in the Run column in      *
    *                      the task list redirects the user to     *
    *                      the Work > My Tasks page instead of     *
    *                      launching the task.                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Code in the My Performance dashboard and in the My Tasks page
    responsible for coordinating the launching of tasks with the
    clicking of the Run button in My Performance was not properly
    handling the events associated with button clicks.
    

Problem conclusion

  • The code was modified to ensure that the right events are sent
    by the Run button and properly handled by the My Tasks page,
    to allow the task to be properly launched.
    
    An interim fix for Business Process Manager Version 8.0.1.2 has
    been published to Fix Central.  Please refer to the separate
    file that is automatically downloaded with the interim fix
    for prerequisite information and installation/uninstallation
    instructions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR49176

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-27

  • Closed date

    2014-02-28

  • Last modified date

    2014-02-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP

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Document Information

Modified date:
28 February 2014