APAR status
Closed as program error.
Error description
In IBM Process Portal, selecting View Audit History does not show you the historical data in a clustered environment. Instead, you see the message "Historical data is not available for this process. Please verify that the process is properly configured." even though Performance Data Warehouse is configured correctly and historical data is in the database. PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Problem summary
This issue occurs because an error occurred when the data in the clustered environment was being deserialized.
Problem conclusion
A fix for IBM BPM V8.0.1.2 is available that adds a separate helper method to properly deserialize historical data for the View Audit History page in clustered environments. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR49161: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR49161, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR49161
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-01-27
Closed date
2014-04-23
Last modified date
2014-04-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R801 PSY
UP
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Document Information
Modified date:
23 April 2014