APAR status
Closed as program error.
Error description
In IBM Business Process Manager (BPM) V8.0.1.2, Internet Explorer was not initially supported. As a result, various issues occurred when Process Portal was used in Internet Explorer 10. PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Problem summary
The various issues include, but are not limited to, these issues: On a process instance diagram, the context menu does not work. On the Go to Spaces window (in Business Space), the Advanced (globe icon) button does not work. In the User Profile window, the link to change the avatar is not visible. Additionally, the login page and landing page are not marked as compatible with IE10, resulting in the browser mode switching to Internet Explorer 9 mode (instead of the Internet Explorer 10 Standards mode) when you navigate to either of these pages.
Problem conclusion
A fix is available for IBM BPM V8.0.1.2 that resolves the issues and enables support for Internet Explorer 10 in Process Portal. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR49085: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR49085, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix. In addition to this interim fix, install the other interim fixes that are required to enable support for Internet Explorer 10 in IBM BPM. For more information, see "Interim Fixes required for Internet Explorer 10 with IBM Business Process Manager (BPM)" (http://www.ibm.com/support/docview.wss?uid=swg21669696).
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR49085
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-01-17
Closed date
2014-05-01
Last modified date
2014-05-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R801 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1"}]
Document Information
Modified date:
07 October 2021