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JR49001: TASK STATUS CALCULATION IN MY PERFORMANCE AND MY TEAM PERFORMANCE DASHBOARDS USES TRANSLATED STATUS VALUES

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APAR status

  • Closed as program error.

Error description

  • In the My Performance and My Team Performance dashboards in
    Process Portal, a pie chart and task list (table) reflect the
    status of the displayed tasks (On Track, At Risk, or Overdue)
    based on task due date.  The application logic responsible for
    calculating task status is using translated values for the
    three statuses, which can lead to issues depending on the BPM
    version:
    
    1) In BPM V8.0.1.1 and previous versions, if the server and
    user profile languages are different, task status calculation
    may fail.
    2) In any BPM version, if a translated status value is modified
    (e. g. in a fix pack), task status calculation may fail.
    
    As a result, the pie chart and task list in the dashboards may
    fail to display any tasks for one or more statuses (for
    example, only At Risk tasks may appear, if any at all).
    

Local fix

  • TBD
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Advanced, BPM Standard, and    *
    *                  BPM Express.                                *
    ****************************************************************
    * PROBLEM DESCRIPTION: In the My Performance and My Team       *
    *                      Performance dashboards in Process       *
    *                      Portal, the pie chart and task          *
    *                      list may fail to display any tasks for  *
    *                      one or more task statuses, due to       *
    *                      dependencies on translated values for   *
    *                      the statuses.                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The application logic responsible for calculating task status
    in Process Portal is using translated values for the three
    statuses for value comparison, which can lead to issues
    depending on the BPM version:
    1) In BPM V8.0.1.1 and previous versions, if the server and
    user profile languages are different, task status calculation
    may fail.
    2) In any BPM version, if a translated status value is modified
    (e. g. in a fix pack), task status calculation may fail.
    

Problem conclusion

  • The application logic was modified to perform all comparisons
    of task status values in English, resolving the issue.
    
    An interim fix for Business Process Manager Version 8.0.1.2 has
    been published to Fix Central.  Please refer to the separate
    file that is automatically downloaded with the interim fix
    for prerequisite information and installation/uninstallation
    instructions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR49001

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-08

  • Closed date

    2014-02-28

  • Last modified date

    2014-02-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
28 February 2014