Fixes are available
APAR status
Closed as program error.
Error description
In the My Performance and My Team Performance dashboards in Process Portal, a pie chart and task list (table) reflect the status of the displayed tasks (On Track, At Risk, or Overdue) based on task due date. The application logic responsible for calculating task status is using translated values for the three statuses, which can lead to issues depending on the BPM version: 1) In BPM V8.0.1.1 and previous versions, if the server and user profile languages are different, task status calculation may fail. 2) In any BPM version, if a translated status value is modified (e. g. in a fix pack), task status calculation may fail. As a result, the pie chart and task list in the dashboards may fail to display any tasks for one or more statuses (for example, only At Risk tasks may appear, if any at all).
Local fix
TBD
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Advanced, BPM Standard, and * * BPM Express. * **************************************************************** * PROBLEM DESCRIPTION: In the My Performance and My Team * * Performance dashboards in Process * * Portal, the pie chart and task * * list may fail to display any tasks for * * one or more task statuses, due to * * dependencies on translated values for * * the statuses. * **************************************************************** * RECOMMENDATION: * **************************************************************** The application logic responsible for calculating task status in Process Portal is using translated values for the three statuses for value comparison, which can lead to issues depending on the BPM version: 1) In BPM V8.0.1.1 and previous versions, if the server and user profile languages are different, task status calculation may fail. 2) In any BPM version, if a translated status value is modified (e. g. in a fix pack), task status calculation may fail.
Problem conclusion
The application logic was modified to perform all comparisons of task status values in English, resolving the issue. An interim fix for Business Process Manager Version 8.0.1.2 has been published to Fix Central. Please refer to the separate file that is automatically downloaded with the interim fix for prerequisite information and installation/uninstallation instructions.
Temporary fix
Comments
APAR Information
APAR number
JR49001
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-01-08
Closed date
2014-02-28
Last modified date
2014-02-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R800 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1"}]
Document Information
Modified date:
07 October 2021