JR48999: TOLERATE MISSING DETAILS WHEN QUERYING INFORMATION FOR THE PROCESS MONITOR PAGE

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• Using the Process Monitor page of the Process Admin Console, you
  can retrieve lists of process instances and get details of them
  via drill down. In some circumstances not all details are
  available, causing the page fail to load.
  
  This APAR enhances the Process Admin to tolerate this and thus
  allows the list to be displayed.
  

Local fix

• n/a
  

Problem summary

• When using the Process Monitor or the Process Inspector of the
  Process Admin Console, displaying a list may fail with a
  exception like the following:
  
    CWLLG2229E: An exception occurred in an EJB call.  Error:
      Business Process Diagram with ID BPD.... not found.
  
  PROBLEM DETAILED DESCRIPTION:
  Using the Process Monitor or the Process Inspector of the
  Process Admin Console, you can browse lists of process
  instances.
  In some situations there may be process instances that have not
  all information necessary to be displayed in the list. Such
  instances prevent the display of all others, because the lookup
  of the information leads to server exceptions that stop the
  list generation.
  

Problem conclusion

• This fix changes the list algorithm in two ways:
  1) The fix adds functionality to gracefully ignore such
    instances and thus allow the list to be displayed.
  2) The fix adds tracing to gather data about the incomplete
    process, e.g. to allow a cleanup.
  
  FIX AVAILABILITY:
  iFix for 7.5.1.1 is/will be available on Fix Central; search for
  APAR JR48999 at http://www.ibm.com/support/fixcentral/
  Fix is also targetted for inclusion in next fixpack for
  BPM V7.5.1, BPM 8.0.1
  
  When obtaining any of the above fixes, be sure to download the
  accompanying readme, for itself, and any prerequisite fixes, and
  review them thoroughly.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R751 PSY

     UP