Direct link to fix
APAR status
Closed as program error.
Error description
After upgrading to APAR JR42537 (or going to 7.0.0.6 or higher), a NullPointerException may occur while running the Event Processor scheduled job, with a log entry similar to the following : java.lang.NullPointerException at com.ibm.commerce.bi.events.EventProcessorCmdImpl.deleteFromBusev entTable(EventProcessorCmdImpl.java:1231) at com.ibm.commerce.bi.events.EventProcessorCmdImpl.purgeEvents(Eve ntProcessorCmdImpl.java:937) at com.ibm.commerce.bi.events.EventProcessorCmdImpl.performExecute( EventProcessorCmdImpl.java:464)
Local fix
Problem summary
USERS AFFECTED: Users who have disabled Event Components in the wc-server.xml PROBLEM ABSTRACT: NullPointerException while running the EventProcesor scheduled job, when an Event component is disabled. BUSINESS IMPACT: The EventProcessor scheduled job may fail and throw exceptions, preventing Business Events from being processed correctly. RECOMMENDATION:
Problem conclusion
This problem occurred when components were disabled but events were raised for them. The event processor job will no longer attempt to validate events for disabled components. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Ensure that you do not disable any Event components in the wc-server.xml
Comments
APAR Information
APAR number
JR48930
Reported component name
WC BUS DEV ED W
Reported component ID
5724I3900
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-12-30
Closed date
2014-01-21
Last modified date
2015-05-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS DEV ED W
Fixed component ID
5724I3900
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYT2H","label":"WebSphere Commerce Developer Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
07 December 2021