IBM Support

JR48876: ERROR IN HUMAN SERVICE, WHEN USING ANY TYPE IN BO AND STAY ON PAGE EVENT

Fixes are available

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The combination of a Human Service using an ANY type in a BO and
additional containing a Stay on page event might cause an error
in the
 browser:
Attempt to access TWObject with classId
TWClass.7abc5dc0-734f-4511-8922-e144bc1fa6f0 that is not
available
 rootContext=Snapshot.af4c51c8-3f02-446e-b075-546603ecccb5(tip)

and also in the SystemOut.log file

CWLLG0594E: An exception occurred while initializing the
runnable
thread. Error:
com.lombardisoftware.core.TeamWorksRuntimeException:
Attempt to access TWObject with classId
TWClass.7abc5dc0-734f-4511-8922-e144bc1fa6f0 that is not
available
 rootContext=Snapshot.af4c51c8-3f02-446e-b075-546603ecccb5(tip)
com.lombardisoftware.core.TeamWorksRuntimeException: Attempt to
access
TWObject with classId
TWClass.7abc5dc0-734f-4511-8922-e144bc1fa6f0 that
is not available
 rootContext=Snapshot.af4c51c8-3f02-446e-b075-546603ecccb5(tip)

Local fix

  • n/a

Problem summary

  • Error in Human Service, when using ANY type in BO and "Stay on
page" event

PROBLEM DETAILED DESCRIPTION:
The combination of a Human Service using an ANY type in a BO and
additionally containing a "Stay on page" event might cause an
error in the browser:

Attempt to access TWObject with classId
TWClass.7abc5dc0-734f-4511-8922-e144bc1fa6f0
that is not available
rootContext=Snapshot.af4c51c8-3f02-446e-b075-546603ecccb5(tip)

and also in the SystemOut.log file

CWLLG0594E: An exception occurred while initializing the
runnable thread. Error:
com.lombardisoftware.core.TeamWorksRuntimeException:
  Attempt to access TWObject with classId
  TWClass.7abc5dc0-734f-4511-8922-e144bc1fa6f0 that is not
  available
  rootContext=Snapshot.af4c51c8-3f02-446e-b075-546603ecccb5(tip)
  com.lombardisoftware.core.TeamWorksRuntimeException:
  Attempt to access TWObject with classId
  TWClass.7abc5dc0-734f-4511-8922-e144bc1fa6f0 that is not
  available
  rootContext=Snapshot.af4c51c8-3f02-446e-b075-546603ecccb5(tip)

Problem conclusion

  • FIX AVAILABILITY:
iFix for 8.0.1.2 is/will be available on Fix Central; search for
APAR JR48876 at http://www.ibm.com/support/fixcentral/
Fix is also targetted for inclusion in next fixpack for
BPM 8.0.1

When obtaining any of the above fixes, be sure to download the
accompanying readme, for itself, and any prerequisite fixes, and
review them thorougly.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR48876
    • 

  • Reported component name
    BPM ADVANCED
    • 

  • Reported component ID
    5725C9400
    • 

  • Reported release
    801
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-12-19
    • 

  • Closed date
    2014-02-19
    • 

  • Last modified date
    2014-02-19
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM STANDARD
    • 

  • Fixed component ID
    5725C9500
    • 



Applicable component levels


    

  • R801  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            12 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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