IBM Support

JR48862: CMVC 233328-THIS FIX IS TO UPLOAD CSV FILES, OR OTHER FILES TO MANAGEMENT CENTER USING THE FIREFOX BROWSER WITH A VALID CERTIFI

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APAR status

  • Closed as program error.

Error description

  • An error has occurred while attempting to communicate with the
    server. Contact your system administrator if the problem
    persists
    
     You might encounter this problem when doing any of the
    following tasks in Management Center:
    
         Creating a new file in the Assets tool.
         Uploading catalog CSV files in the Catalogs tool.
         Importing promotion code CSV files in the Promotions tool.
         Uploading price list and catalog filter CSV files in the
    Catalog Filter and Pricing tool
    

Local fix

  • Use Internet Explorer
    

Problem summary

  • USERS AFFECTED:
     WebSphere Commerce users using Firefox with valid SSL
    certificate to upload files in Management Center.
    
     PROBLEM ABSTRACT:
     Error occurs when using Firefox to upload files in WebSphere
    Commerce Management Center with valid SSL certificate
    
     BUSINESS IMPACT:
     Users cannot use Firefox browser to upload files in WebSphere
    Commerce Management Center.
    
     RECOMMENDATION:
    

Problem conclusion

  • -Modified the Management Center upload code to send additional
    URLRequest header values during file upload when Firefox browser
     is detected.
     -Modified the ControllerCommandAction class to check additional
    properties for the cookie value when it detects a multi-part
    request.
     -------------------------------------------------------------
     The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
     http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR48862

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    YesSpecatt / Pervasive

  • Submitted date

    2013-12-17

  • Closed date

    2014-03-18

  • Last modified date

    2014-03-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

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Document Information

Modified date:
18 March 2014