JR48819: CMVC 233328 - Error occurs when using Firefox to upload files in WebSphere Commerce Management Center with valid SSL certificate

JR53438 - Mandatory cumulative Interim Fix for WebSphere Commerce Version 7 Fix Pack 9

APAR status

• Closed as program error.

Error description

• An error has occurred while attempting to communicate with the
  server. Contact your system administrator if the problem
  persists
  
  You might encounter this problem when doing any of the following
  tasks in Management Center:
  
      Creating a new file in the Assets tool.
      Uploading catalog CSV files in the Catalogs tool.
      Importing promotion code CSV files in the Promotions tool.
      Uploading price list and catalog filter CSV files in the
  Catalog Filter and Pricing tool
  

Local fix

• Use Internet Explorer
  

Problem summary

• USERS AFFECTED:
  WebSphere Commerce users using Firefox with valid SSL
  certificate to upload files in Management Center.
  
  PROBLEM ABSTRACT:
  Error occurs when using Firefox to upload files in WebSphere
  Commerce Management Center with valid SSL certificate
  
  BUSINESS IMPACT:
  Users cannot use Firefox browser to upload files in WebSphere
  Commerce Management Center.
  
  RECOMMENDATION:
  

Problem conclusion

• -Modified the Management Center upload code to send additional
  URLRequest header values during file upload when Firefox browser
  is detected.
  -Modified the ControllerCommandAction class to check additional
  properties for the cookie value when it detects a multi-part
  request.
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP