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JR48814: ACCESSIBILITY ISSUES IN PROCESS PORTAL

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The following accessibility issues exist in Process Portal
    (note that these issues were found using Version 14 of
    JAWS (R) screen reading software from Freedom Scientific):
    
    1. If the user logs in with an incorrect ID/password, the
    "Login failed" message is not spoken.  Subsequently when the
    cursor is in the User ID field, it is not spoken.
    
    2. On the Work page, under the Following tab, the text "You
    are not following any processes" (when displayed) is not spoken.
    
    3. After clicking on a process being followed, displaying the
    Details page (with Stream on the right side of the page), the
    user experiences the following issues:
    
    a. The drop-down button at the top next to the task name
    and Follow icon/button is not spoken.
    b. The due date is spoken, but with the wrong time of day.
    c. The created and completed dates are not spoken.
    d. The Stream label is not spoken (instead, "Main region
    work post edit type of text" is spoken.
    
    4. On the Work page, under the @Mentions tab, the text "Your
    name does not appear in any posts" (when displayed) is not
    spoken.
    
    5. On the Unfollow dialog, the text "Are you sure you want to
    stop following this process?" is not spoken; additionally
    pressing Insert+Z may be needed to have the text "Don't show me
    this message again" spoken.
    
    6. With a Coach form open, in the header, the "Task: Submit
    requisition drop-down" speaks "Unlabeled 7 button".
    
    7. In Work > My Tasks, the "Expand all task rows" button text
    is not spoken (although hover text is displayed).
    
    8. On the Claim task dialog, the text "This task is still
    unclaimed. When you open this task, it will be assigned to you"
    is not spoken.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Advanced, BPM Standard, and    *
    *                  BPM Express.                                *
    ****************************************************************
    * PROBLEM DESCRIPTION: There are multiple accessibility        *
    *                      issues in Process Portal, revealed      *
    *                      with JAWS Version 14.                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Multiple code changes to user interface related files in
    Process Portal are required to address accessibility issues.
    

Problem conclusion

  • The required code changes were applied to Process Portal user
    interface files, including the login page JSP and several
    JavaScript and HTML files, to resolve the accessibility issues.
    
    An interim fix for Business Process Manager Version 8.0.1.2 has
    been published to Fix Central.  Please refer to the separate
    file that is automatically downloaded with the interim fix
    for prerequisite information and installation/uninstallation
    instructions.
    
    Note the following issues in the Error Description still exist
    with Internet Explorer 8 as the browser:
    
    - On the Unfollow dialog, the text "Are you sure you want to
    stop following this process?" is not spoken; additionally
    pressing Insert+Z may be needed to have the text "Don't show me
    this message again" spoken.
    
    - On the Claim task dialog, the text "This task is still
    unclaimed. When you open this task, it will be assigned to you"
    is not spoken.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR48814

  • Reported component name

    BPM EXPRESS

  • Reported component ID

    5725C9600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-12-12

  • Closed date

    2014-02-07

  • Last modified date

    2014-02-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM EXPRESS

  • Fixed component ID

    5725C9600

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
07 February 2014