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JR48720: PROCESS INSPECTOR UNABLE TO SAVE DATA WITH LARGE CHARACTER LENGTHS

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APAR status

  • Closed as program error.

Error description

  • When saving data to variable using Process Inspector via the
    Process Admin Console, if a very lengthy input is used, i.e.
    90000 character length, the browser displays the following
    message: "Error: The data could not be saved."  This issue is
    typically seen when IBM IHS is installed.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM BPM Express, Standard and Advanced      *
    *                  Edition.                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION: Attempt to save active instance data    *
    *                      fails.                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When editing active instance data from within the Process
    Admin Console, if any fields of data are modified to contain
    extremely large sizes of data, for example, data of character
    lengths over 90k, the customer is unable to save the changes.
    Instead, an error message appears in the Web browser:
    "Error: The data could not be saved."
    The customer has a need to save very large sized
    information/comments without character length restrictions as
    their data size is unpredictable.
    The cause of the issue is the use of http GET method. Since it
    is GET method, instance data were getting attached to the URL
    resulting in violating URL max character limit
    

Problem conclusion

  • The fix was simply to change the use of GET method to POST and
    put the instance data in the body of http packets instead. A
    fix is available that identifies process elements with tokens
    that are at risk of being orphaned when a BPD is deleted. On
    Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR48720. After you select the product group, product,
    installed version, and platform, click Continue and then
    select APAR or SPR, enter JR48720, and click Continue. When
    downloading fix packages, ensure that you also download the
    readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR48720

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-12-04

  • Closed date

    2013-12-18

  • Last modified date

    2013-12-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP

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Document Information

Modified date:
18 December 2013