JR48720: PROCESS INSPECTOR UNABLE TO SAVE DATA WITH LARGE CHARACTER LENGTHS

Version 8.5 Refresh Pack 6 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• When saving data to variable using Process Inspector via the
  Process Admin Console, if a very lengthy input is used, i.e.
  90000 character length, the browser displays the following
  message: "Error: The data could not be saved."  This issue is
  typically seen when IBM IHS is installed.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  IBM BPM Express, Standard and Advanced      *
  *                  Edition.                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION: Attempt to save active instance data    *
  *                      fails.                                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  When editing active instance data from within the Process
  Admin Console, if any fields of data are modified to contain
  extremely large sizes of data, for example, data of character
  lengths over 90k, the customer is unable to save the changes.
  Instead, an error message appears in the Web browser:
  "Error: The data could not be saved."
  The customer has a need to save very large sized
  information/comments without character length restrictions as
  their data size is unpredictable.
  The cause of the issue is the use of http GET method. Since it
  is GET method, instance data were getting attached to the URL
  resulting in violating URL max character limit
  

Problem conclusion

• The fix was simply to change the use of GET method to POST and
  put the instance data in the body of http packets instead. A
  fix is available that identifies process elements with tokens
  that are at risk of being orphaned when a BPD is deleted. On
  Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR48720. After you select the product group, product,
  installed version, and platform, click Continue and then
  select APAR or SPR, enter JR48720, and click Continue. When
  downloading fix packages, ensure that you also download the
  readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R800 PSY

     UP