Fixes are available
APAR status
Closed as program error.
Error description
Process Portal displays wrong users on finished tasks when user name and user_id are similar. Example: USER_ID=1234 from a user and USER_NAME=01234 from another user would cause the issue.
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: IBM BPM Express, Standard and Advanced * **************************************************************** * PROBLEM DESCRIPTION: The incorrect user name of a task is * * displayed in Process Portal. * **************************************************************** * RECOMMENDATION: * **************************************************************** Process Portal uses the REST API /rest/bpm/wle/v1/user to query task information from the server. This information includes who currently owns the task. A problem arises when two users have similar user names and user IDs. For example, if User1 has a user name of "1234" and User2 has a user ID of "01234", the user information that is returned might be for a different user than was expected. Because the user ID is checked first, the string is parsed as a number; therefore, the leading zero is not recognized. If User1 owns the current task, the data for User2 is displayed because that user ID takes precedence.
Problem conclusion
A fix is available for IBM BPM V8.0.1.2 that queries either the specific user name or the specific user ID to ensure the accuracy of the query when retrieving the task's user details. On Fix Central (http://www.ibm.com/support/fixcentral), select the product group, product, installed version, and platform, click Continue and then select APAR or SPR, enter JR48681, and click Continue. When downloading fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR48681
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-12-02
Closed date
2013-12-11
Last modified date
2014-03-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R800 PSY
UP
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Document Information
Modified date:
11 October 2021