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JR48681: PROCESS PORTAL DISPLAYS WRONG USERS ON FINISHED TASKS

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APAR status

  • Closed as program error.

Error description

  • Process Portal displays wrong users on finished tasks when
    user name and user_id are similar. Example: USER_ID=1234 from a
    user and USER_NAME=01234 from another user would cause the
    issue.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM BPM Express, Standard and Advanced      *
    ****************************************************************
    * PROBLEM DESCRIPTION: The incorrect user name of a task is    *
    *                      displayed in Process Portal.            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Process Portal uses the REST API  /rest/bpm/wle/v1/user to
    query task information from the server. This information
    includes who currently owns the task. A problem arises when
    two users have similar user names and user IDs. For example,
    if User1 has a user name of "1234" and User2 has a user ID of
    "01234",  the user information that is returned might be for a
    different user than was expected. Because the user ID is
    checked first, the string is parsed as a number; therefore,
    the leading zero is not recognized. If User1 owns the current
    task, the data for User2  is displayed because that user ID
    takes precedence.
    

Problem conclusion

  • A fix is available for IBM BPM V8.0.1.2 that queries either
    the specific user name or the specific user ID to ensure the
    accuracy of the query when retrieving the task's user details.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), select
    the product group, product, installed version, and platform,
    click Continue and then select APAR or SPR, enter JR48681, and
    click Continue. When downloading fix packages, ensure that you
    also download the readme file for each fix. Review each readme
    file for additional installation instructions and information
    about the fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR48681

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-12-02

  • Closed date

    2013-12-11

  • Last modified date

    2014-03-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP

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Document Information

Modified date:
07 March 2014