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JR48611: CMVC 232624 - Performance issues when invalidating marketing behavior rule cache entries

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APAR status

  • Closed as program error.

Error description

  • When invalidating certain marketing object cache entries such as
    DM_BHVRLOAD via the DIALOG_MARKETING dependency ID, performance
     issues may arise when the behavior rule content is reloaded.
    
    When the behavior rules are reloaded, a query is done to fetch
    active activities with an associated behavior rule.  In the
    logic, behavior rules with action="" would be ignored as these
    are for Current Page targets and therefore an entry does not
    need to be added to the cache.
    
    When propagating marketing content very frequently to the
    production server (with the stagingprop utility) and there are a
    large number of activities with Current Page targets, after
    clearing the aforementioned cache entries for behavior rules,
    the existing logic would query all activities with behavior
    rules, which may create a brief slowdown on the server for this
    initial request.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce users on v7.0 leveraging Management Center
    marketing activities
    
    PROBLEM ABSTRACT:
    Performance issues when invalidating marketing behavior rule
    cache entries
    
    BUSINESS IMPACT:
    Potential performance impact when invalidating cache entries
    (e.g. after updating marketing content with stagingprop)
    
    RECOMMENDATION:
    

Problem conclusion

  • This fix filters out the behavior rules with action="" in the
    database query which will result in fewer activities to be
    processed by the logic and avoiding the slowdown on the server.
    
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR48611

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-25

  • Closed date

    2014-05-02

  • Last modified date

    2014-05-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
02 May 2014