Fixes are available
APAR status
Closed as program error.
Error description
The customer is experiencing problems when loading the Coach on the iPad. They tried the replicate scenario with 2 different iPads (they both had different OS and specs) and both experienced the issue. Additionally, there were slight differences in the results. The iOS 7 shows the keyboard is shaking violently back and forth, whereas the iOS 6 shows the keyboard as non-responsive. It has been reported the customer is using the Safari browser.
Local fix
N/A
Problem summary
The software keyboard on an iPad is shown and then hidden for each Text control within a Table when the coach is first displayed.
Problem conclusion
A fix is available for IBM BPM 8.0.1.1 that modifies the Text control to prevent the software keyboard from being displayed. On Fix Central (http://www.ibm.com/support/fixcentral), search for superseding APAR JR48656: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR48656, and click Continue. A fix is also available for IBM BPM 8.0.1.2. On Fix Central, search for superseding APAR JR48893, and follow instructions above. A fix is also available for IBM BPM 8.0.1.2. On Fix Central, search for superseding APAR JR49642, and follow instructions above. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR48600
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-11-22
Closed date
2013-12-20
Last modified date
2014-06-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R801 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
12 October 2021