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JR48584: PROCESS DESIGNER RESPONSE SLOW, KEEP LOADING AND THEN HANG

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APAR status

  • Closed as program error.

Error description

  • Process Designer response slow, keep loading and will be hang
    after that, need to restart Process Designer oftenly.
    

Local fix

  • n/a
    

Problem summary

  • IBM BPM is periodically unresponsive and Process Designer
    performs slowly.
    
    EDITIONS AFFECTED: IBM Business Process Manager (BPM) Advanced,
    Standard, and Express
    
    PROBLEM DETAILED DESCRIPTION:
    IBM BPM is periodically unresponsive and Process Designer
    performs slowly because boundary events are evaluated over a
    hundred times, each action taking a little over 500 ms. As a
    result, opening a human service takes longer than one minute or
    saving a change takes over 40 seconds.
    

Problem conclusion

  • A fix for IBM BPM 8.0.1.1 is available on Fix Central
    (http://www.ibm.com/support/fixcentral) that reduces the
    performance stagnation to approximately 1-2 seconds and prevents
    periods of unresponsiveness while still caching boundary events.
    Search for JR48584. After you select the product group, product,
    installed version, and platform, click Continue and then select
    APAR or SPR, enter JR48584, and click Continue. When downloading
    fix packages, ensure that you also download the readme file for
    each fix. Review each readme file for additional installation
    instructions and information about the fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR48584

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-22

  • Closed date

    2013-11-29

  • Last modified date

    2013-11-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
12 October 2021