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JR48566: TASKS NOT DISAPPEARING FROM MY TASK LIST ON PORTAL WHEN REASSIGNING VIA TWTASK.REASSIGNTO FUNCTION IN BPD

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APAR status

  • Closed as program error.

Error description

  • When the JavaScript API function TWTask.reassignTo() is
    invoked in a BPD to reassign a task to another participant
    group, the Work > My Tasks view in Process Portal for a user
    to whom the task was previously assigned and who does not
    belong to the task's new participant group does not
    automatically update (so that the task is removed from the
    task list).  Refreshing the browser does reflect the change,
    but it should happen automatically.
    
    This issue does not occur when TWTask.reassignTo() is invoked
    to assign the task to another user or group of users, only
    when the task is assigned to another participant group.
    

Local fix

  • Refresh the browser to remove the tasks from the task list.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
    *                  BPM Advanced.                               *
    ****************************************************************
    * PROBLEM DESCRIPTION: When the JavaScript API function        *
    *                      TWTask.reassignTo() is invoked in a     *
    *                      BPD to reassign a task to another       *
    *                      participant group, the Work > My        *
    *                      Tasks view in Process Portal for a      *
    *                      user to whom the task was previously    *
    *                      assigned and who does not belong to     *
    *                      the task's new participant group does   *
    *                      not automatically update (so that the   *
    *                      task is removed from the task list).    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The code responsible for auto-refreshing the task list in Work
    > My Tasks did not include logic to check whether a task that
    is currently listed may have been reassigned to a participant
    group to which the user does not belong (therefore, it did not
    explicitly "exclude" the task from the list for automatic
    refresh).
    

Problem conclusion

  • Adding checking for task reassignment to a different
    participant group in the My Tasks auto-refresh logic resolved
    the issue.
    
    An interim fix for Business Process Manager Version 8.0.1.2 has
    been published to Fix Central.  Please refer to the separate
    file that is automatically downloaded with the interim fix
    for prerequisite information and installation/uninstallation
    instructions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR48566

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-21

  • Closed date

    2014-01-24

  • Last modified date

    2014-01-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
24 January 2014