Fixes are available
APAR status
Closed as program error.
Error description
When the JavaScript API function TWTask.reassignTo() is invoked in a BPD to reassign a task to another participant group, the Work > My Tasks view in Process Portal for a user to whom the task was previously assigned and who does not belong to the task's new participant group does not automatically update (so that the task is removed from the task list). Refreshing the browser does reflect the change, but it should happen automatically. This issue does not occur when TWTask.reassignTo() is invoked to assign the task to another user or group of users, only when the task is assigned to another participant group.
Local fix
Refresh the browser to remove the tasks from the task list.
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard, and * * BPM Advanced. * **************************************************************** * PROBLEM DESCRIPTION: When the JavaScript API function * * TWTask.reassignTo() is invoked in a * * BPD to reassign a task to another * * participant group, the Work > My * * Tasks view in Process Portal for a * * user to whom the task was previously * * assigned and who does not belong to * * the task's new participant group does * * not automatically update (so that the * * task is removed from the task list). * **************************************************************** * RECOMMENDATION: * **************************************************************** The code responsible for auto-refreshing the task list in Work > My Tasks did not include logic to check whether a task that is currently listed may have been reassigned to a participant group to which the user does not belong (therefore, it did not explicitly "exclude" the task from the list for automatic refresh).
Problem conclusion
Adding checking for task reassignment to a different participant group in the My Tasks auto-refresh logic resolved the issue. An interim fix for Business Process Manager Version 8.0.1.2 has been published to Fix Central. Please refer to the separate file that is automatically downloaded with the interim fix for prerequisite information and installation/uninstallation instructions.
Temporary fix
Comments
APAR Information
APAR number
JR48566
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-11-21
Closed date
2014-01-24
Last modified date
2014-01-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
12 October 2021