A fix is available
APAR status
Closed as fixed if next.
Error description
When we logged to BPM 8.5 Process Designer; we get pop up message: ==== javax.jms.JMSException: CWSIA0241E: An exception was received during the call to the method JmsManagedConnectionFactoryImpl.createConnection: com.ibm.websphere.sib.exception.SIResourceException: CWSIT0006E: It was not possible to contact any of the specified bootstrap servers. Please see the linked exception for further details. Bootstrap connections were attempted to: [localhost:7286:BootstrapSecureMessaging]. ==== This error occurs because the BPM Express configuration tries to set the ProviderEndpoints, but it does so in the wrong place when no connection factories exist yet. Therefore, no ProviderEndpoints will be set for BPM Express DEs and so it only works if the SI secure port has its default value.
Local fix
Log on the admin console, go to Resources->JMS->Topic connection factories -> TWClientConnectionFactory, and check the value of "Provider endpoints" field? The value of it should be something like "255.255.255.255:7286:BootstrapSecureMessaging", except with the correct IP address and port number for your installation instead of 255.255.255.255:7286. If this field is blank, you are experiencing this defect and can work around it by manually updating the value of this field as needed.
Problem summary
**************************************************************** * USERS AFFECTED: IBM BPM Express V8.5 * **************************************************************** * PROBLEM DESCRIPTION: Process Designer throws an exception * * when a user tries to log * * in. * * For more information, see "Connection * * Factories are not properly * * configured, by default, in IBM * * Business Process Manager (BPM) * * Express V8.5 and V8.5.0 fix pack 1 * * (8.5.0.1)" * * (http://www.ibm.com/support/docview.wss * * ?uid=swg21662071). * **************************************************************** * RECOMMENDATION: * **************************************************************** When a user logged in to IBM BPM V8.5 Process Designer, he or she received the following message: javax.jms.JMSException: CWSIA0241E: An exception was received during the call to the method JmsManagedConnectionFactoryImpl.createConnection: com.ibm.websphere.sib.exception.SIResourceException: CWSIT0006E: It was not possible to contact any of the specified bootstrap servers. Please see the linked exception for further details. Bootstrap connections were attempted to: [localhost:7286:BootstrapSecureMessaging]. This error occurs because Process Center is not using the default SIB_ENDPOINT_SECURE_ADDRESS port, which is 7286. In this situation, the correct ProviderEndpoints property of the connection factories is not set the in stand-alone profiles; therefore, Process Designer is trying to contact port 7286 and failing. =================WORKAROUND================= Log in to the administrative console, go to Resources > JMS > Topic connection factories > TWClientConnectionFactory and correct the value in the Provider endpoints field. For example, enter pc.sample.com:7288:BootstrapSecureMessaging, where pc.sample.com is the host name of Process Center and 7288 is the corresponding SIB_ENDPOINT_SECURE_ADDRESS port.
Problem conclusion
Temporary fix
Comments
Follow the instructions in the workaround section. This problem will be fixed in a future release.
APAR Information
APAR number
JR48563
Reported component name
BPM EXPRESS
Reported component ID
5725C9600
Reported release
850
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-11-20
Closed date
2013-12-10
Last modified date
2014-02-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R800 PSY
UP
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Document Information
Modified date:
12 February 2014