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JR48563: PROCESS DESIGNER THROWS EXCEPTION UPON LOGIN: JAVAX.JMS.JMSEXCEPTION: CWSIA0241E: AN EXCEPTI

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APAR status

  • Closed as fixed if next.

Error description

  • When we logged to BPM 8.5 Process Designer; we get pop up
    message:
    ====
    javax.jms.JMSException: CWSIA0241E: An exception was received
    during the call to the method
    JmsManagedConnectionFactoryImpl.createConnection:
    com.ibm.websphere.sib.exception.SIResourceException:
    CWSIT0006E: It was not possible to contact any of the specified
    bootstrap servers. Please see the linked exception for further
    details. Bootstrap connections were attempted to:
    [localhost:7286:BootstrapSecureMessaging].
    ====
    
    This error occurs because the BPM Express configuration tries
    to set the ProviderEndpoints, but it does so in the wrong place
    when no connection factories exist yet. Therefore, no
    ProviderEndpoints will be set for BPM Express DEs and so it
    only works if the SI secure port has its default value.
    

Local fix

  • Log on the admin console, go to Resources->JMS->Topic
    connection factories -> TWClientConnectionFactory, and check
    the value  of "Provider endpoints" field? The value of it
    should be something like
    "255.255.255.255:7286:BootstrapSecureMessaging", except with
    the correct IP address and port number for your installation
    instead of 255.255.255.255:7286. If this field is blank, you
    are experiencing this defect and can work around it by manually
    updating the value of this field as needed.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM BPM Express V8.5                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: Process Designer throws an exception    *
    *                      when a user tries to log                *
    *                      in.                                     *
    *                      For more information, see "Connection   *
    *                      Factories are not properly              *
    *                      configured, by default, in IBM          *
    *                      Business Process Manager (BPM)          *
    *                      Express V8.5 and V8.5.0 fix pack 1      *
    *                      (8.5.0.1)"                              *
    *                      (http://www.ibm.com/support/docview.wss *
    *                      ?uid=swg21662071).                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When a user logged in to IBM BPM V8.5 Process Designer, he or
    she received the following message:
    javax.jms.JMSException: CWSIA0241E: An exception was received
    during the call to the method
    JmsManagedConnectionFactoryImpl.createConnection:
    com.ibm.websphere.sib.exception.SIResourceException:
    CWSIT0006E: It was not possible to contact any of the
    specified bootstrap servers. Please see the linked exception
    for further details. Bootstrap connections were attempted to:
    [localhost:7286:BootstrapSecureMessaging].
    This error occurs because Process Center is not using the
    default SIB_ENDPOINT_SECURE_ADDRESS port, which is 7286. In
    this situation, the correct ProviderEndpoints property of the
    connection factories is not set the in stand-alone profiles;
    therefore, Process Designer is trying to contact port 7286 and
    failing.
    =================WORKAROUND=================
    Log in to the administrative console, go to Resources > JMS >
    Topic connection factories > TWClientConnectionFactory and
    correct the value in the Provider endpoints field. For
    example, enter pc.sample.com:7288:BootstrapSecureMessaging,
    where pc.sample.com is the host name of Process Center and
    7288 is the corresponding SIB_ENDPOINT_SECURE_ADDRESS port.
    

Problem conclusion

Temporary fix

Comments

  • Follow the instructions in the workaround section. This
    problem will be fixed in a future release.
    

APAR Information

  • APAR number

    JR48563

  • Reported component name

    BPM EXPRESS

  • Reported component ID

    5725C9600

  • Reported release

    850

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-20

  • Closed date

    2013-12-10

  • Last modified date

    2014-02-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
12 February 2014