IBM Support

JR48556: Slow performance when loading e-Marketing Spots and activities into the marketing cache

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APAR status

  • Closed as program error.

Error description

  • When loading e-Marketing Spots and activities into the marketing
    cache, and when activating activities, a large number of
    queries are done against the database. This can result in slow
    system performance.
    

Local fix

Problem summary

  • USERS AFFECTED:
     WebSphere Commerce users on v7.0 using Management Center
    Marketing
    
     PROBLEM ABSTRACT:
     Slow performance when loading e-Marketing Spots and activities
    into the marketing cache
    
     BUSINESS IMPACT:
     System performance can be affected when there are a large
    number of e-Marketing Spots or activities
    
     RECOMMENDATION:
    

Problem conclusion

  • The marketing code was improved to reduce the number of database
     queries used when loading e-Marketing Spots and activities into
     the marketing cache.
     -------------------------------------------------------------
     The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
     http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR48556

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-20

  • Closed date

    2014-03-24

  • Last modified date

    2014-03-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
24 March 2014