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JR48487: IN PROCESS PORTAL, COMPLEX BPDS CAUSE ISSUES IN PROCESS PERFORMANCE AND INSTANCE DETAILS DASHBOARDS

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APAR status

  • Closed as program error.

Error description

  • In Process Portal, complex BPDs (BPDs that include dynamically
    linked BPDs, recursively linked BPDs, or BPDs linked from
    toolkits) can cause the following issues in the Process
    Performance dashboard:
    
    1.  When navigating to the Instance Details page, an error
    message appears in Process Portal and is written to
    SystemOut.log.
    
    2.  The Average Duration chart does not display labels for
    dynamically linked activities.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM Business Process Manager V8.5.0.1       *
    *                  Advanced, Standard, and Express             *
    ****************************************************************
    * PROBLEM DESCRIPTION: In Process Portal, complex BPDs can     *
    *                      cause issues in the Process             *
    *                      Performance dashboard.                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Code did not handle cases of complex BPDs correctly.  This
    resulted in exceptions and other strange behavior being seen
    in the Process Performance dashboard in Process Portal.
    

Problem conclusion

  • A fix is available that addresses many complex BPD scenarios
    in the Process Performance dashboard.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR48487:
    
     1. Select the product group, product, installed version, and
    platform, and click Continue.
     2. Select APAR or SPR, enter JR48487, and click Continue.
    
    When downloading fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR48487

  • Reported component name

    BPM EXPRESS

  • Reported component ID

    5725C9600

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-13

  • Closed date

    2014-03-19

  • Last modified date

    2014-03-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM EXPRESS

  • Fixed component ID

    5725C9600

Applicable component levels

  • R800 PSY

       UP

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Document Information

Modified date:
19 March 2014