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JR48369: GARBLED CHARACTERS FOR LANGUAGE DROPDOWN MENU ON USER PROFILE EDIT DIALOG IN PROCESS PORTAL, WHEN ACCESSED VIA WEBSEAL

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APAR status

  • Closed as program error.

Error description

  • In Process Portal, the language dropdown menu on the User
    Profile edit dialog contains garbled characters (appearing as
    '?') if Process Portal is being accessed via a WebSEAL server.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
    *                  BPM Advanced.                               *
    ****************************************************************
    * PROBLEM DESCRIPTION: In Process Portal, the language         *
    *                      dropdown menu on the User Profile       *
    *                      edit dialog contains garbled            *
    *                      characters (appearing as '?') if        *
    *                      Process Portal is being accessed via    *
    *                      a WebSEAL server.                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Due to lack of proper encoding, the BPM server sends data to
    the web browser which, when processed by the WebSEAL server
    (on the way to the browser), can result in some characters not
    being interpreted correctly by the browser (and therefore
    displayed as '?').
    

Problem conclusion

  • Ensuring proper encoding is implemented for the data sent by
    the server to the browser resolves the issue.
    
    Interim fixes for Business Process Manager Version 8.0.1.1 and
    Version 8.0.1.2 have been published to Fix Central.  Please
    refer to the separate file that is automatically downloaded
    with each interim fix for prerequisite information and
    installation/uninstallation instructions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR48369

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-06

  • Closed date

    2013-12-13

  • Last modified date

    2013-12-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
13 December 2013