IBM Support

JR48175: BHVC: WHEN TRYING TO INSTALL THE PROCESS DESIGNER, THE INSTALL SCRIPT TRIES TO INSTALL IM64 (64BIT) ON A 32BIT OS.

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APAR status

  • Closed as fixed if next.

Error description

  • The installation script for Process Designer incorrectly
    determines that the operating system is 32-bit or 64-bit for
    IBM BPM 8.5.0.0.
    

Local fix

  • Workaround instructions for installProcessDesigner_nonadmin.bat:
    1. After downloading and upzipping the PD distribution, find the
    "installProcessDesigner_nonadmin.bat" scipt.
    2. Open this script in a text editior, i.e. Notepad or Notepad++
    3. Find the following line: findstr /C:"x64" %TEMP_LOG_FILE% >>
    %LOG_FILE% 2>&1
    4. Replace "x64" with "x64-based PC"
    5. Save the file.
    6. Rerun "installProcessDesigner_nonadmin.bat"
    
    The same changes are needed for
    "installProcessDesigner_admin.bat" if this scripted is used.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM Business Process Manager (BPM)          *
    *                  V8.5.0.0                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION: When you try to install Process         *
    *                      Designer, the installation script       *
    *                      tries                                   *
    *                      to install IM64 (64-bit) on a 32-bit    *
    *                      operating system, which causes the      *
    *                      installation to fail.                   *
    ****************************************************************
    * RECOMMENDATION:  Yes. After you download and extract the     *
    *                  Process Designer installer distribution     *
    *                  files, complete the following steps:        *
    *                  1. Open the                                 *
    *                  "installProcessDesigner_admin.bat" or       *
    *                  "installProcessDesigner_nonadmin.bat"       *
    *                  script in a text editor.                    *
    *                  2. On the                                   *
    *                  findstr /C:"x64" %TEMP_LOG_FILE% >>         *
    *                  %LOG_FILE% 2>&1                             *
    *                  line, replace "x64" with "x64-based PC".    *
    *                  3. Save the file.                           *
    *                  4. Rerun the                                *
    *                  "installProcessDesigner_admin.bat" or       *
    *                  "installProcessDesigner_nonadmin.bat"       *
    *                  script.                                     *
    ****************************************************************
    When you try to install Process Designer, the installation
    script incorrectly determines the bitness of the operating
    system.
    On IBM BPM V8.5.0.0, you can use the above workaround to fix
    the problem. This problem is fixed in IBM BPM V8.5.0.1.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    JR48175

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    850

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-22

  • Closed date

    2014-02-19

  • Last modified date

    2014-02-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
19 February 2014