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JR47996: WITH JR46347 INTERIM FIX, EXECUTING HUMAN SERVICE IN PROCESS DESIGNER DEBUG MODE OR AS PROCESS PORTAL DASHBOARD CAUSES ERROR

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If the interim fix for APAR JR46347 is installed (on Version
    8.0.1.0 or Version 8.0.1.1 of Business Process Manager), when
    executing a human service in Process Designer in debug mode, or
    when executing a human service in Process Portal as a
    dashboard, an error similar to the following is displayed in a
    browser debug console (for example, Firebug,
    or Developer Tools in Internet Explorer) upon clicking a button
    in a coach (example below is for Internet Explorer 9):
    
    SCRIPT5007: Unable to get value of the property 'batch': object
    is null or undefined (dojo.js, line 8 character 272037)
    
    This error has no functional impact on the product.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Advanced, BPM Standard, and    *
    *                  BPM Express, who have installed the         *
    *                  interim fix for APAR JR46347.               *
    ****************************************************************
    * PROBLEM DESCRIPTION: If the interim fix for APAR JR46347     *
    *                      is installed, when executing a human    *
    *                      service in Process Designer in debug    *
    *                      mode, or when executing a human         *
    *                      service in Process Portal as a          *
    *                      dashboard, an error similar to the      *
    *                      following is displayed in a             *
    *                      browser debug console (for example,     *
    *                      Firebug, or Developer Tools in          *
    *                      Internet Explorer) upon clicking a      *
    *                      button in a coach.                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Code added in the JR46347 interim fix did not take into
    account that a function to unsubscribe collaboration channels
    could be called in a scenario where collaboration would not be
    active, resulting in an attempt to access a null object (named
    "batch") when collaboration is not active.
    

Problem conclusion

  • Adding a check to ensure that collaboration is active prior to
    attempting to unsubscribe collaboration channels resolves the
    issue.
    
    An interim fix for Business Process Manager Version 8.0.1.1 has
    been published to Fix Central.  Please refer to the separate
    file that is automatically downloaded with the interim fix
    for prerequisite information and installation/uninstallation
    instructions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR47996

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-07

  • Closed date

    2013-12-13

  • Last modified date

    2013-12-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
13 December 2013