JR47995: IN PROCESS PORTAL, TASK CREATED FROM LAUNCHED SERVICE MAY NOT APPEAR IN TASK LIST DUE TO INVALID CHANNEL ID EXCEPTION

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• In Process Portal, when an exposed service is launched
  (automatically creating a task), the task may not appear
  in Work > Open Tasks; instead, an exception similar to the
  following is written to SystemOut.log (on the server or
  cluster where Process Portal is deployed):
  
  java.lang.IllegalArgumentException: Invalid channel
  id:/bpm/notifications//PzkU85ktY91DPm1+kbFLUfmT/+sSoO4MwHHqNWxv3
  4=(2581)
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
  *                  BPM Advanced.                               *
  ****************************************************************
  * PROBLEM DESCRIPTION: In Process Portal, when an exposed      *
  *                      service is launched (automatically      *
  *                      creating a task), the task may not      *
  *                      appear in Work > Open Tasks; instead,   *
  *                      an exception similar to the             *
  *                      following is written to SystemOut.log   *
  *                      (on the server or cluster where         *
  *                      Process Portal is deployed):            *
  *                      java.lang.IllegalArgumentException:     *
  *                      Invalid channel                         *
  *                      id:/bpm/notifications//PzkU85ktY91DPm1+ *
  *                      kbFLUfmT/+sSoO4MwHHqNWxv34=(2581)       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  When a task is launched, a user group name for task
  collaboration/notification is automatically generated by
  Process Portal; for certain languages, the group name is
  encoded into a base64 string, which can contain slash ('/')
  characters.  The Process Portal code then creates a
  "channel ID" based on the group name (channel used for
  notifications, in conjunction with the Process Portal
  notification application), and then builds a URL based on that
  channel ID.  If the group name starts with a ('/')
  character, the resulting URL would contain a double slash
  ("//") sequence, and this an invalid URL.
  

Problem conclusion

• The Process Portal code was modified to encode '/' characters
  in group names during notification channel ID/URL creation to
  ensure that double slash sequences do not occur, resolving the
  issue.
  
  An interim fix for Business Process Manager Version 8.0.1.1 has
  been published to Fix Central.  Please refer to the separate
  file that is automatically downloaded with the interim fix
  for prerequisite information and installation/uninstallation
  instructions.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R800 PSY

     UP