JR47983: LOCK TIMEOUTS WHEN UPDATING ACCESS RIGHTS TO A WORK BASKET WHEN GROUP WORK ITEMS IS DISABLED FOR THE WORK BASKET

Version 7.5.1 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• we are getting the same sqlcode 911 for work basket regardless
  of the business space setting for group work items.
  

Local fix

Problem summary

• Some customers have workbaskets which contain many tasks (more
  than 500).  Some changes of these workbaskets lead to obsolete
  rows in the database.  Those obsolete rows can become invalid,
  and need to be deleted.
  
  PROBLEM DETAILED DESCRIPTION:
  With APAR JR47047, some rows in the database become obsolete,
  and need to be deleted.
  With APAR JR46078, rows becoming obsolete are deleted.
  However, in the meantime, customers already have used BPM with
  JR47047 only.  Therefore, obsolete rows are still in the
  database.  This APAR now finds those obsolete rows, and deletes
  them.
  

Problem conclusion

• This fix takes action whenever a work basket update finds an
  obsolete work item.  It then analyzes whether this is a fixable
  situation.  If yes, the work item is deleted.
  
  FIX AVAILABILITY:
  iFix for 7.5.1.1 is available on Fix Central, search for APAR
  JR47983 at http://www.ibm.com/support/fixcentral/
  
  Fix is also targetted for inclusion in next fixpack for BPM
  V7.5.1, BPM 8.0.1
  
  When obtaining any of the above fixes, be sure to download the
  accompanying readme, for itself, and any prerequisite fixes, and
  review them thorougly.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R751 PSY

     UP