APAR status
Closed as program error.
Error description
Clicking quickly on a link to create a new instance of a process from the launchable process list, results in two instances displaying within the same window. When user finishes the first and opens the second task, the user will see "The service has finished" message for the first finished task. This occurs until user logs out.
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard, and * * BPM Advanced. * **************************************************************** * PROBLEM DESCRIPTION: Clicking quickly on a link to launch * * an exposed service can result in * * multiple instances appearing in the * * same window. * **************************************************************** * RECOMMENDATION: * **************************************************************** If an exposed service is set to launch for "last user in lane", clicking quickly on a link to create a new instance of an exposed service from the launchable process list in Process Portal can result in multiple instances being displayed within the same iFrame window.
Problem conclusion
A fix is available for IBM Business Process Manager V8.0.1.0 and V8.0.1.2 that prevents multiple instances from being displayed within a single iFrame. For V8.0.1.0, on Fix Central (http://www.ibm.com/support/fixcentral), search for JR47920: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR47920, and click Continue. For V8.0.1.2, on Fix Central (http://www.ibm.com/support/fixcentral), search for JR48145 (this fix contains the fix for JR47920): 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR48145, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR47920
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-09-26
Closed date
2013-12-09
Last modified date
2014-11-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R800 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1"}]
Document Information
Modified date:
07 October 2021