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JR47879: ISSUES WITH PREFERRED LANGUAGE CONFIGURATION AND BEHAVIOR IN PROCESS PORTAL

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APAR status

  • Closed as fixed if next.

Error description

  • In Process Portal, there are two issues related to the
    configuration and behavior of the "preferred language" setting
    in the user profile:
    
    1) If no preferred language is configured in the user profile
    (via the Process Admin Console or via Process Portal itself),
    the default language should be the browser language; however,
    the tabs at the top are displayed in English regardless of the
    browser language when no preferred language is configured.
    
    2) When a user saves a preferred language via the User Profile
    dialog in Process Portal for the first time, the language is
    not saved, even though it looks like it was saved (when viewing
    the User Profile dialog again later). In reality, the browser
    language is displayed.  (To actually save the preferred
    language, the user needs to change the selection to a
    different language and save, then change back to their
    preferred language and save again.)
    

Local fix

  • Use one of the following workarounds:
    
    1) Set a language preference for the user in the Process Admin
    Console.
    
    2) Change the Portal Preference language to a different language
    than the desired language and click Save, then refresh the
    browser or log out and log back in.  Change the Portal
    Preference language to the desired language and click Save.
    (From this point forward the tabs will be displayed in the
    Portal Preference language, each time the language is changed.)
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
    *                  BPM Advanced.                               *
    ****************************************************************
    * PROBLEM DESCRIPTION: In Process Portal, there are two        *
    *                      issues related to the configuration     *
    *                      and behavior of the "preferred          *
    *                      language" setting in the user profile:  *
    *                      1) If no preferred language is          *
    *                      configured in the user profile, the     *
    *                      tabs at the top are displayed in        *
    *                      English regardless of the browser       *
    *                      language.                               *
    *                      2) When a user saves a preferred        *
    *                      language via the User Profile dialog    *
    *                      in Process Portal for the first time,   *
    *                      the language is not saved.              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Process Portal is not correctly displaying tabs in the browser
    language (if not English) when no user language preference is
    configured (or, a non-English language is configured as the
    Process Portal language preference).
    This issue will be resolved in a future maintenance release of
    Business Process Manager V8.5.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    JR47879

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    850

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-09-20

  • Closed date

    2013-09-26

  • Last modified date

    2014-01-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R800 PSY

       UP

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Document Information

Modified date:
22 January 2014