JR47661: ACTIVITY OVERVIEW CHART IN PROCESS PERFORMANCE DISPLAYS ACTIVE TASKS ASSOCIATED WITH FAILED OR SUSPENDED PROCESS INSTANCES

Version 8.0.1 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 1 for the IBM Business Process Manager products
Version 7.5.1 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• In the Process Performance dashboard in Process Portal, the
  Activity Overview chart (histogram) displays active tasks
  associated with failed or suspended process instances.  This is
  inconsistent with how the REST API handles such tasks in
  response to a query; it returns only active tasks associated
  with active process instances.  The Activity Overview chart
  should be filtered to hide the active tasks associated with
  failed or suspended process instances.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Advanced, BPM Standard, and    *
  *                  BPM Express.                                *
  ****************************************************************
  * PROBLEM DESCRIPTION: In the Process Performance dashboard    *
  *                      in Process Portal, the Activity         *
  *                      Overview chart (histogram) displays     *
  *                      active tasks associated with failed or  *
  *                      suspended process instances.  This is   *
  *                      inconsistent with how the REST API      *
  *                      handles such tasks in response to a     *
  *                      query; it returns only active tasks     *
  *                      associated with active process          *
  *                      instances.  The Activity Overview       *
  *                      chart                                   *
  *                      should be filtered to hide the active   *
  *                      tasks associated with failed or         *
  *                      suspended process instances.            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The database query that populates the Activity Overview chart
  did not consider the state of the process instances associated
  with the active tasks it retrieves.
  

Problem conclusion

• An additional filter to exclude active tasks associated
  with failed or suspended process instances was added to
  the WHERE clause of the database query for Activity
  Overview.
  
  An interim fix for Business Process Manager Version
  8.0.1.0 has been published to Fix Central.  Please refer to
  the separate file that is automatically downloaded with the
  interim fix for prerequisite information and
  installation/uninstallation instructions.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R800 PSY

     UP