Fixes are available
APAR status
Closed as program error.
Error description
In the Process Performance dashboard in Process Portal, the Activity Overview chart (histogram) displays active tasks associated with failed or suspended process instances. This is inconsistent with how the REST API handles such tasks in response to a query; it returns only active tasks associated with active process instances. The Activity Overview chart should be filtered to hide the active tasks associated with failed or suspended process instances.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Advanced, BPM Standard, and * * BPM Express. * **************************************************************** * PROBLEM DESCRIPTION: In the Process Performance dashboard * * in Process Portal, the Activity * * Overview chart (histogram) displays * * active tasks associated with failed or * * suspended process instances. This is * * inconsistent with how the REST API * * handles such tasks in response to a * * query; it returns only active tasks * * associated with active process * * instances. The Activity Overview * * chart * * should be filtered to hide the active * * tasks associated with failed or * * suspended process instances. * **************************************************************** * RECOMMENDATION: * **************************************************************** The database query that populates the Activity Overview chart did not consider the state of the process instances associated with the active tasks it retrieves.
Problem conclusion
An additional filter to exclude active tasks associated with failed or suspended process instances was added to the WHERE clause of the database query for Activity Overview. An interim fix for Business Process Manager Version 8.0.1.0 has been published to Fix Central. Please refer to the separate file that is automatically downloaded with the interim fix for prerequisite information and installation/uninstallation instructions.
Temporary fix
Comments
APAR Information
APAR number
JR47661
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-08-30
Closed date
2013-10-30
Last modified date
2013-10-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
07 January 2022