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JR47661: ACTIVITY OVERVIEW CHART IN PROCESS PERFORMANCE DISPLAYS ACTIVE TASKS ASSOCIATED WITH FAILED OR SUSPENDED PROCESS INSTANCES

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APAR status

  • Closed as program error.

Error description

  • In the Process Performance dashboard in Process Portal, the
    Activity Overview chart (histogram) displays active tasks
    associated with failed or suspended process instances.  This is
    inconsistent with how the REST API handles such tasks in
    response to a query; it returns only active tasks associated
    with active process instances.  The Activity Overview chart
    should be filtered to hide the active tasks associated with
    failed or suspended process instances.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Advanced, BPM Standard, and    *
    *                  BPM Express.                                *
    ****************************************************************
    * PROBLEM DESCRIPTION: In the Process Performance dashboard    *
    *                      in Process Portal, the Activity         *
    *                      Overview chart (histogram) displays     *
    *                      active tasks associated with failed or  *
    *                      suspended process instances.  This is   *
    *                      inconsistent with how the REST API      *
    *                      handles such tasks in response to a     *
    *                      query; it returns only active tasks     *
    *                      associated with active process          *
    *                      instances.  The Activity Overview       *
    *                      chart                                   *
    *                      should be filtered to hide the active   *
    *                      tasks associated with failed or         *
    *                      suspended process instances.            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The database query that populates the Activity Overview chart
    did not consider the state of the process instances associated
    with the active tasks it retrieves.
    

Problem conclusion

  • An additional filter to exclude active tasks associated
    with failed or suspended process instances was added to
    the WHERE clause of the database query for Activity
    Overview.
    
    An interim fix for Business Process Manager Version
    8.0.1.0 has been published to Fix Central.  Please refer to
    the separate file that is automatically downloaded with the
    interim fix for prerequisite information and
    installation/uninstallation instructions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR47661

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-30

  • Closed date

    2013-10-30

  • Last modified date

    2013-10-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP

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Document Information

Modified date:
30 October 2013