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JR47504: IN PROCESS PORTAL, TURNOVER RATE DIAGRAM SHOWS "12:NaN" FOR ALL TIME AXIS LABELS IF SYSTEM LOCALE IS NOT "US"

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APAR status

  • Closed as program error.

Error description

  • In Process Portal, if the system locale is set to a locale
    other than "US", on the Turnover Rate diagram the label
    displayed on the Time axis for each tick mark is "12:NaN".
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
    *                  BPM Advanced.                               *
    ****************************************************************
    * PROBLEM DESCRIPTION: In Process Portal, if the system        *
    *                      locale is set to a locale other than    *
    *                      "US", on the Turnover Rate diagram      *
    *                      the label displayed on the Time axis    *
    *                      for each tick mark is "12:NaN".         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The problem occurs because for a non-US locale, the regional
    timestamp string cannot be initialized in javascript via the
    normal implementation.  This will result in a null object being
    passed within the code.  Dojo will try to parse this object
    and returns "12:NaN" as a result.
    

Problem conclusion

  • Parsing and processing all timestamps (to be rendered as the
    Time axis labels) using the server time, which is based on
    UTC, instead of the regional timestamp string, resolves the
    issue.
    
    An interim fix for Business Process Manager Version 8.5.0.0
    has been published to Fix Central.  Please refer to the
    separate file that is automatically downloaded with the
    interim fix for prerequisite information and
    installation/uninstallation instructions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR47504

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-14

  • Closed date

    2013-09-26

  • Last modified date

    2013-09-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
26 September 2013