IBM Support

JR47451: DOCUMENT ATTACHMENT IN A COACH DOES NOT DISPLAY CORRECTLY DURING DEBUGGING IN PROCESS DESIGNER (USING HTTP IN URL)

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APAR status

  • Closed as fixed if next.

Error description

  • When you start a coach in Process Designer by selecting the
    coach and clicking "Run Service", a document attachment in the
    coach is not displayed correctly, even though in Process
    Portal, selecting the process and clicking "Run Process"
    results in the document attachment being correctly displayed.
    
    If the prefix of the web page URL from the page displayed by
    "Run Service" in Process Designer is changed from "http" to
    "https", and the port displayed in the URL when Process Portal
    displays the coach is appended to the hostname in the URL
    shown in Process Designer, the document attachment is
    correctly displayed.
    

Local fix

  • 1.  From the BPM WAS Admin Console - Select  Applications /
        Application Types / Websphere enterprise applications
    2.  Select IBM BPM Portal <node name> <server name>  and click
        export to create the associated ear file
    3.  Extract the process-portal-support.war  from the ear file
    4.  Within the war file is the directory WEB-INF
    5.  Within this directory is the file web.xml
    6.  web.xml has a line -
        <transport-guarantee>CONFIDENTIAL</transport-guarantee>
    7.  Change this line to -
        <transport-guarantee>NONE</transport-guarantee>
    8.  Save the changed web.xml back into WEB-INF in the war file
    9.  Select IBM BPM Portal <node name> <server name> in the Admin
        Console (per step 2)
    10. Select Manage Modules.
    11. Select Process Portal Support and click update.
    12. Take the default options, and when complete, save the
        change.
    13. Stop and restart the BPM server.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
    *                  BPM Advanced.                               *
    ****************************************************************
    * PROBLEM DESCRIPTION: When you start a coach in Process       *
    *                      Designer by selecting the coach and     *
    *                      clicking "Run Service", a document      *
    *                      attachment in the coach is not          *
    *                      displayed correctly, even though in     *
    *                      Process Portal, selecting the process   *
    *                      and clicking "Run Process" results in   *
    *                      the document attachment being           *
    *                      correctly displayed.                    *
    *                      If the prefix of the web page URL       *
    *                      from the page displayed by "Run         *
    *                      Service" in Process Designer is         *
    *                      changed from "http" to "https", and     *
    *                      the port displayed in the URL when      *
    *                      Process Portal displays the coach is    *
    *                      appended to the hostname in the URL     *
    *                      shown in Process Designer, the          *
    *                      document attachment is correctly        *
    *                      displayed.                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The transport-guarantee property in the web.xml file of the
    process-portal-support.war file in the IBM_BPM_Portal
    application is set to CONFIDENTIAL (allow https transport
    only), instead of NONE (allow http or https transport).
    The circumvention described in the Circumvention section can be
    applied as a workaround.
    This issue will be resolved in a future maintenance release of
    Business Process Manager Version 8.0.1.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    JR47451

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    800

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-08

  • Closed date

    2013-09-26

  • Last modified date

    2013-09-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R800 PSY

       UP

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Document Information

Modified date:
26 September 2013