Fixes are available
APAR status
Closed as fixed if next.
Error description
When you start a coach in Process Designer by selecting the coach and clicking "Run Service", a document attachment in the coach is not displayed correctly, even though in Process Portal, selecting the process and clicking "Run Process" results in the document attachment being correctly displayed. If the prefix of the web page URL from the page displayed by "Run Service" in Process Designer is changed from "http" to "https", and the port displayed in the URL when Process Portal displays the coach is appended to the hostname in the URL shown in Process Designer, the document attachment is correctly displayed.
Local fix
1. From the BPM WAS Admin Console - Select Applications / Application Types / Websphere enterprise applications 2. Select IBM BPM Portal <node name> <server name> and click export to create the associated ear file 3. Extract the process-portal-support.war from the ear file 4. Within the war file is the directory WEB-INF 5. Within this directory is the file web.xml 6. web.xml has a line - <transport-guarantee>CONFIDENTIAL</transport-guarantee> 7. Change this line to - <transport-guarantee>NONE</transport-guarantee> 8. Save the changed web.xml back into WEB-INF in the war file 9. Select IBM BPM Portal <node name> <server name> in the Admin Console (per step 2) 10. Select Manage Modules. 11. Select Process Portal Support and click update. 12. Take the default options, and when complete, save the change. 13. Stop and restart the BPM server.
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard, and * * BPM Advanced. * **************************************************************** * PROBLEM DESCRIPTION: When you start a coach in Process * * Designer by selecting the coach and * * clicking "Run Service", a document * * attachment in the coach is not * * displayed correctly, even though in * * Process Portal, selecting the process * * and clicking "Run Process" results in * * the document attachment being * * correctly displayed. * * If the prefix of the web page URL * * from the page displayed by "Run * * Service" in Process Designer is * * changed from "http" to "https", and * * the port displayed in the URL when * * Process Portal displays the coach is * * appended to the hostname in the URL * * shown in Process Designer, the * * document attachment is correctly * * displayed. * **************************************************************** * RECOMMENDATION: * **************************************************************** The transport-guarantee property in the web.xml file of the process-portal-support.war file in the IBM_BPM_Portal application is set to CONFIDENTIAL (allow https transport only), instead of NONE (allow http or https transport). The circumvention described in the Circumvention section can be applied as a workaround. This issue will be resolved in a future maintenance release of Business Process Manager Version 8.0.1.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
JR47451
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
800
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-08-08
Closed date
2013-09-26
Last modified date
2013-09-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R800 PSY
UP
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Document Information
Modified date:
07 January 2022