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JR47411: HUMAN SERVICE TRANSITION FROM ONE COACH TO ANOTHER ONE IS TAKING MUCH TIME WHEN HUMAN SERVICE HAS MUCH DATA.

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APAR status

  • Closed as program error.

Error description

  • When a Human Service transitions from one coach to another one
    the changes made by the user need to be calculated. This
    calculation was implemented inefficient. This was causing long
    wait times when the Human Service has much data.
    It takes 50 seconds to execute this coach component.  The delay
    is
    happening at this area based on what the javacore is telling
    us.
    
    at
    com/lombardisoftware/core/util/DeltaUtils.removeTree(DeltaUtils.
    java:317
    (Compiled Code))
     at
    com/lombardisoftware/core/util/DeltaUtils.compare(DeltaUtils.jav
    a:189(Co
    mpiled Code))
     at
    com/lombardisoftware/core/util/DeltaUtils.deltaCopy(DeltaUtils.j
    ava:103)
     at
    com/lombardisoftware/core/util/DeltaUtils.deltaCopy(DeltaUtils.j
    ava:90)
     at
    com/lombardisoftware/component/coachng/worker/CoachNGDataJSONHel
    per.upda
    teCoachData(CoachNGDataJSONHelper.java:106)
     at
    com/lombardisoftware/component/coachng/worker/CoachNGDataJSONHel
    per.upda
    teCoachData(CoachNGDataJSONHelper.java:41)
     at
    com/lombardisoftware/component/coachng/worker/CoachNGWorker.doJo
    bProcess
    WebData(CoachNGWorker.java:203)
     at
    com/lombardisoftware/component/common/worker/WebWorker.doJob(Web
    Worker.j
    ava:73)
    

Local fix

  • n/a
    

Problem summary

  • Problem Summary:
    When a Human Service is transitioning from one coach to another
    one the changes made by the user need to be
    calculated. This calculation was implemented inefficient. This
    was causing long wait times when the Human
    Service has much data.
    

Problem conclusion

  • Problem Conclusion:
    The fix reimplements the compare algorithm using an efficient
    way.
    
    FIX AVAILABILITY:
    
    iFix for 8.0.1.1 is available on Fix Central, search for APAR
    JR47411 at http://www.ibm.com/support/fixcentral/
    
    Fix is also targetted for inclusion in next fixpack for BPM
    V8.0.1.2
    
    Fix is also targetted for inclusion in next fixpack for BPM
    V8.5.0.1
    
    When obtaining any of the above fixes, be sure to download the
    accompanying readme, for itself and any prerequisite fixes, and
    review them thorougly
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR47411

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-02

  • Closed date

    2013-08-29

  • Last modified date

    2014-03-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R801 PSY

       UP

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Document Information

Modified date:
07 March 2014