APAR status
Closed as program error.
Error description
In Process Portal the REST API /rest/bpm/wle/v1/exposed is called and hangs for 50 seconds or longer and eventually times out. On time out you see the error "You are not authorized to launch any processes".
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: BPM Portal user who wants to show * * available processes. * **************************************************************** * PROBLEM DESCRIPTION: User sees a problem where Process * * Portal will no longer show the * * available processes. When tracing the * * browser session, the URL * * /rest/bpm/wle/v1/exposed is called * * and hangs for 50 seconds or longer, * * eventually times out. At this point * * the Portal loads, but the message * * in the launch area is "You are not * * authorized to launch any * * processes". This is a false * * message because this problem only * * occurs when the above call gets slow. * **************************************************************** * RECOMMENDATION: * **************************************************************** Slow response in BPM Portal to display available processes.
Problem conclusion
Code was fixed to use the correct API for the query. IFix file is available in Fix Central. Installation instruction can be downloaded together with the iFix file.
Temporary fix
Remove any old snapshots & apps in the environment which reduces large amount of DB calls. It will improve the performance.
Comments
APAR Information
APAR number
JR47402
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-07-31
Closed date
2013-08-30
Last modified date
2013-08-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
07 January 2022