JR47175: BPMHELP LINE IS NOT AUTOMATICALLY GENERATED DURING IHS CONFIGURATION

Version 8.0.1 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 1 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products

APAR status

• Closed as fixed if next.

Error description

• After IHS is set up, all the /BPMHelp
  doc is not available via IHS server because BPMHELP LINE is
  not automatically generated during IHS configuration.
  

Local fix

• Add the missing line to the plugin-cfg.xml file.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of the Process Server                 *
  *                  Administrator console of IBM Business       *
  *                  Process Server version 7.5.1.               *
  ****************************************************************
  * PROBLEM DESCRIPTION: BPMHelp documentation is not            *
  *                      accessible via IBM Http Server (IHS)    *
  *                      server after IHS set up.                *
  ****************************************************************
  * RECOMMENDATION:  Process server adminstrator may follow      *
  *                  the steps below to fix the problem:         *
  *                  1. Find HTTPServer\conf\httpd.conf, and     *
  *                  retrieve the value of                       *
  *                  WebSpherePluginConfig.                      *
  *                  E.g.: WebSpherePluginConfig "C:\Program     *
  *                  (x86)\IBM\WebspherewebserverPlugins\config\ *
  *                  w                                           *
  *                  ebserver1\plugin-cfg.xml"                   *
  *                  2. Open the above referenced                *
  *                  plugin-cfg.xml file                         *
  *                  3. Find the children elements of UriGroup.  *
  *                  E.g.                                        *
  *                  <UriGroup                                   *
  *                  Name="default_host_server1_nodename1_Cluste *
  *                  r                                           *
  *                  _URIs">                                     *
  *                  <Uri AffinityCookie="JSESSIONID"            *
  *                  AffinityURLIdentifier="jsessionid"          *
  *                  Name="/BusinessSpace/*"/>                   *
  *                  :                                           *
  *                  :                                           *
  *                  <Uri AffinityCookie="JSESSIONID"            *
  *                  AffinityURLIdentifier="jsessionid"          *
  *                  Name="/BPMHelp/*"/>                         *
  *                  </UriGroup>                                 *
  *                  4. Check if /BPMHelp/* is in the list       *
  *                  5. If not, add it as follows:               *
  *                  <Uri                                        *
  *                  AffinityCookie="JSESSIONID                  *
  *                  "AffinityURLIdentifier="jsessionid"         *
  *                  Name="/BPMHelp/*"/>                         *
  *                  6. Restart the Http server                  *
  ****************************************************************
  IBM Business Process Server' BPMHELP line is not automatically
  generated during IBM Http Server(IHS) configuration, resulting
  in BPMHelp documentation not being accessible.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R750 PSY

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