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JR47175: BPMHELP LINE IS NOT AUTOMATICALLY GENERATED DURING IHS CONFIGURATION

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APAR status

  • Closed as fixed if next.

Error description

  • After IHS is set up, all the /BPMHelp
    doc is not available via IHS server because BPMHELP LINE is
    not automatically generated during IHS configuration.
    

Local fix

  • Add the missing line to the plugin-cfg.xml file.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of the Process Server                 *
    *                  Administrator console of IBM Business       *
    *                  Process Server version 7.5.1.               *
    ****************************************************************
    * PROBLEM DESCRIPTION: BPMHelp documentation is not            *
    *                      accessible via IBM Http Server (IHS)    *
    *                      server after IHS set up.                *
    ****************************************************************
    * RECOMMENDATION:  Process server adminstrator may follow      *
    *                  the steps below to fix the problem:         *
    *                  1. Find HTTPServer\conf\httpd.conf, and     *
    *                  retrieve the value of                       *
    *                  WebSpherePluginConfig.                      *
    *                  E.g.: WebSpherePluginConfig "C:\Program     *
    *                  (x86)\IBM\WebspherewebserverPlugins\config\ *
    *                  w                                           *
    *                  ebserver1\plugin-cfg.xml"                   *
    *                  2. Open the above referenced                *
    *                  plugin-cfg.xml file                         *
    *                  3. Find the children elements of UriGroup.  *
    *                  E.g.                                        *
    *                  <UriGroup                                   *
    *                  Name="default_host_server1_nodename1_Cluste *
    *                  r                                           *
    *                  _URIs">                                     *
    *                  <Uri AffinityCookie="JSESSIONID"            *
    *                  AffinityURLIdentifier="jsessionid"          *
    *                  Name="/BusinessSpace/*"/>                   *
    *                  :                                           *
    *                  :                                           *
    *                  <Uri AffinityCookie="JSESSIONID"            *
    *                  AffinityURLIdentifier="jsessionid"          *
    *                  Name="/BPMHelp/*"/>                         *
    *                  </UriGroup>                                 *
    *                  4. Check if /BPMHelp/* is in the list       *
    *                  5. If not, add it as follows:               *
    *                  <Uri                                        *
    *                  AffinityCookie="JSESSIONID                  *
    *                  "AffinityURLIdentifier="jsessionid"         *
    *                  Name="/BPMHelp/*"/>                         *
    *                  6. Restart the Http server                  *
    ****************************************************************
    IBM Business Process Server' BPMHELP line is not automatically
    generated during IBM Http Server(IHS) configuration, resulting
    in BPMHelp documentation not being accessible.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    JR47175

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    751

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-07-08

  • Closed date

    2013-10-24

  • Last modified date

    2013-10-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R750 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
24 October 2013